Can't Generate 3rd Party App Password (AOL) for Outlook 2016 Desktop using Windows 11

Anonymous
2023-01-24T16:15:37+00:00

I have been using Outlook 2016 Desktop for Windows for quite awhile to access my AOL - (Verizon.net) emails. Just recently, I can't sync my AOL emails to my Outlook 2016 Desktop app. I can not generate an app password via AOL in order to sync and download my new emails to Outlook. I have contacted AOL several times and they are NO help at all. How can I generate a 3rd Party App password to make my outlook work as before? Any ideas/solutions on how to get around this issue?

P.S. I am using Outlook 2016 Desktop (Windows 11), not Outlook 365 or Outlook.com app.

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-03-17T17:56:26+00:00

    Thanks! I just tried your suggestion and it worked. For how long ... I don't know. It seems to work for awhile and then it doesn't. Not sure what's going on with AOL but for now it works!

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  2. Anonymous
    2023-03-25T03:35:07+00:00

    Sorry but I don't know what "toggle off and on 2FA" means or how to do this. Could you please explain and give instructions how to "toggle off and on 2FA"?

    Thank you.

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  3. Anonymous
    2023-03-27T11:08:47+00:00

    https://login.aol.com/myaccount/security

    Just Go to Account Security and try to turn off 2-Step Verification and turn it on again.

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  4. Anonymous
    2023-05-23T04:13:05+00:00

    I got my husband a new computer and was so excited. That was until he told me he needed to access his AOL email via Outlook and it turned out to be near impossible to make work. I have spent hours, including a good amount of time wasted on the phone with AOL customer service, to try to set this up for him.

    Thank you so very much for this work around--I just tried it and it worked!!

    1. Set up 2 step verification on AOL,
    2. Generated app password on AOL (and it worked!)
    3. Used app password in Outlook to add AOL email to it
    4. I could then successfully open my AOL email in Outlook!!

    Once it was working, I went back to AOL and turned off 2 step verification

    (We are on Windows 10)

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  5. Anonymous
    2023-05-23T09:57:24+00:00

    Dear “Momma Mills”, That used to work, but the App Password generator is not working for a while now.

    When did you try what you are explaining?

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