Can't Generate 3rd Party App Password (AOL) for Outlook 2016 Desktop using Windows 11

Anonymous
2023-01-24T16:15:37+00:00

I have been using Outlook 2016 Desktop for Windows for quite awhile to access my AOL - (Verizon.net) emails. Just recently, I can't sync my AOL emails to my Outlook 2016 Desktop app. I can not generate an app password via AOL in order to sync and download my new emails to Outlook. I have contacted AOL several times and they are NO help at all. How can I generate a 3rd Party App password to make my outlook work as before? Any ideas/solutions on how to get around this issue?

P.S. I am using Outlook 2016 Desktop (Windows 11), not Outlook 365 or Outlook.com app.

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-09-16T11:22:18+00:00

    Hi... it's a pain and not what you want, but you can go to AOL mailbox directly to get your emails and forward them to your other application. Good luck! bfd

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  2. Anonymous
    2023-09-13T17:16:12+00:00

    Thanks to you for mentioning the idea of trying from home! I tried many times from a couple different computers at work and always got the message about "not being available at this time".

    I used RemotePC to get into my home computer, and got the password generator to work first time.

    The idea that being from the same IP is odd though, since my home ISP is using DHCP. And that does not seem like a good strategy anyway; people move!

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  3. Anonymous
    2023-09-08T12:59:40+00:00

    Well it did work for me, probably more of a glitch than a feature - so in the end it's working in Mailspring, but is actually completely unused... maybe if I have something particularly spammy or untrustworthy I'll test it out.

    I mean really, isn't it a better idea just to get another email with another provider?

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  4. Anonymous
    2023-09-08T12:47:43+00:00

    Just an update that close to 2 months out from having resolved this, I'm still having no further issues using Outlook to retrieve AOL mail using an app password. In most cases, patience in staying logged in or logging in consistently to AOL from the same device and maybe same IP address over the course of a few days is important. When the feature does become available to also write down the app password and generate some back-up app passwords for emergency purposes. I did have a newly created test AOL account I created that after about a week or longer never was able to unlock the app password generator so this might not always work for anyone just setting up an AOL account. I ended up deleting the temp account and swear to never attempt to use AOL for any new accounts I might ever want. Gmail also has an app password generator which so far seems to work as intended.

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  5. Anonymous
    2023-08-31T18:28:13+00:00

    aol are not currently generating 3rd party passwords!

    Actually the AOL 3rd party generator works inconsistently. There are many prior comments to substantiate this, also I was the first person on the thread to recommend for people to save backup passwords. So if your looking to generate password than I would keep trying.

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