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I have been using Outlook 2016 Desktop for Windows for quite awhile to access my AOL - (Verizon.net) emails. Just recently, I can't sync my AOL emails to my Outlook 2016 Desktop app. I can not generate an app password via AOL in order to sync and download my new emails to Outlook. I have contacted AOL several times and they are NO help at all. How can I generate a 3rd Party App password to make my outlook work as before? Any ideas/solutions on how to get around this issue?
P.S. I am using Outlook 2016 Desktop (Windows 11), not Outlook 365 or Outlook.com app.
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I'm sorry to hear this one. Yes this is frustrating since they cannot do anything on their side. I heard that this happened last Oct 2022 and I saw that some AOL user already managed to "Generate App Password" since last January 19, 2023. You can try to do it again and hopefully this is working this time.
Thanks for the response ... I was hoping for a work around, but now I am just totally frustrated! I have been informed that AOL has disabled the "Generate App Password." When you try to generate an app password you get the following error message "Sorry, this feature is not available right now!" AOL says they are working on a resolution, but it has been down since at least October 2022.
I really don't think they are working on a fix or enable this function, because by not doing so, they force the user to use the AOL mail app, which includes all of their paid "Advertisers and Advertisements." It's all about the revenue $$$!
I have been using Outlook for business and home for many years and have a ton of folders in Outlook. I need to find a way to export all my Outlook folders (with all my emails) to AOL and they aren't much help.
Hi Vinnie, hope you're doing well. I’m Ian, and I’m happy to help you today.
Sorry to hear this one.
In this case only the applicable email service provider (which is AOL) can help you to generate a 3rd Party App password.
Outlook doesn't have any access or capability to generate this one.
This is a user-to-user support forum and I am a fellow user.
I hope this helps, but please let me know if you need anything else.