Can't Generate 3rd Party App Password (AOL) for Outlook 2016 Desktop using Windows 11

Hi Lynne,

That is strange .. I just was able to generate an app password this morning (17-Feb-23) at 8:40 AM EST on AOL. My outlook is working fine. I am using Outlook 2016 Desktop. I am sure your are doing the same steps I am listing below, but just in case you aren't, here are the steps I just did and it WORKED!

1.) Login to AOL email Account

2.) Go to options (Top Right Corner)

3.) Scroll down to "Account Info"

3.) Go to "Account Security"

4.) Scroll down to "Other ways to sign in"

• App Password
• Generate and manage app password

I accidentally deleted one of my @verizon.net accounts from outlook 2021. I had an app password but it no longer works. And the app password generator AOL does not work. Like everyone else I have spent hours on this problem. First Verizon goes down then AOL!!! I really like outlook & have my whole life on it (like a filing cabinet). Please keep me in the loop.

Lynn

I just tried again and it didn't work....again. Really frustrated as I have a ton of work to do and can't communicate with groups etc.

I'm sorry to hear this one. Yes this is frustrating since they cannot do anything on their side. I heard that this happened last Oct 2022 and I saw that some AOL user already managed to "Generate App Password" since last January 19, 2023. You can try to do it again and hopefully this is working this time.

Dear Rian,

The app password is not working anymore. It was working up to last week somewhere since I did receive email using app password and imap.

AOL support explained to me today that app password is not working due to an issue with Microsoft. I also had the feeling as mentioned by Vinnie that they wanted to sell me the AOL premium solution for desktop.

For the time being they foresee no other solution.

Hopefully a different solution/workaround will popup somewhere. In the meantime I can get to my email on my iOS device and via webmail.

Regards,

Thank you for the response. Believe it or not, I just recently tried generating an app password and it WORKED! I was shocked. It hadn't worked for months and then I tried it and it worked! Not sure for how long though, but if you need to generate an app password do it before they take it offline again! Lol

I'm sorry to hear this one. Yes this is frustrating since they cannot do anything on their side. I heard that this happened last Oct 2022 and I saw that some AOL user already managed to "Generate App Password" since last January 19, 2023. You can try to do it again and hopefully this is working this time.

Dear Rian,

The app password is not working anymore. It was working up to last week somewhere since I did receive email using app password and imap.

AOL support explained to me today that app password is not working due to an issue with Microsoft. I also had the feeling as mentioned by Vinnie that they wanted to sell me the AOL premium solution for desktop.

For the time being they foresee no other solution.

Hopefully a different solution/workaround will popup somewhere. In the meantime I can get to my email on my iOS device and via webmail.

Regards,