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AOL refuses to fix this.
Can't Generate 3rd Party App Password (AOL) for Outlook 2016 Desktop using Windows 11
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Anonymous
I have been using Outlook 2016 Desktop for Windows for quite awhile to access my AOL - (Verizon.net) emails. Just recently, I can't sync my AOL emails to my Outlook 2016 Desktop app. I can not generate an app password via AOL in order to sync and download my new emails to Outlook. I have contacted AOL several times and they are NO help at all. How can I generate a 3rd Party App password to make my outlook work as before? Any ideas/solutions on how to get around this issue?
P.S. I am using Outlook 2016 Desktop (Windows 11), not Outlook 365 or Outlook.com app.
Outlook | Windows | Classic Outlook for Windows | For business
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
88 answers
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Anonymous
2023-05-29T14:59:16+00:00 -
Anonymous
2023-05-28T15:36:11+00:00 You are CORRECT!! It is all AOL. They don't want you to use a third party app because it takes away advertising money from them. I have noticed that the app password is flaky. It works sometimes and other times it doesn't.
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Anonymous
2023-05-28T15:30:42+00:00 YES it is!!! There "HELP Desk" should be called the "NO Help Desk" ... All they do is tell you that the option to generate an app password is down and keep trying!
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Anonymous
2023-05-28T14:13:34+00:00 If AOL is not going to allow this to work anymore, then they need to allow the AOL email password to work with third party apps. Telling customers they're not going to allow it, and not allowing the existing password to work anywhere but the AOL email web site/app, is bad business.
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Anonymous
2023-05-28T14:09:01+00:00 It's not an issue with microsoft, it's an issue with AOL. The third party app password generator does not work anymore. That has nothing to do with Microsoft.