Using Outlook for Android in business environments for email and scheduling
I wrote to support and kept getting ignored ( they emailed me each time, telling they'd closed the case without even acknowledging that I'd written to them).
So, I wrote to the CEO.
That got their attention.
What seems to have solved the issue is to go to your junk folder settings and delete your blocked senders and domains and delete your safe senders as well.
Pain in the **** having to block and re add you safe senders, but it seems to have worked.
I don't pay for their services, and I'm glad I don't, judging by what you and other subscribers are complaining of!
Definitely ask for your subscription back!