my yahoo mail comes in unread able as it is scrambled words how to correct this

Anonymous
2022-06-18T12:03:46+00:00

* * Mod note on 23 July 2023 * *

This thread concerns Yahoo mail being read on the Windows 10/11 Mail app. That's not clear in many of the posts in this thread.

Original post:

How do you correct the email to be read able as it looks like scrambled words and cannot read

Outlook | Windows | Classic Outlook for Windows | For business

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Anonymous
2022-10-16T23:46:09+00:00

Dorothy Douglass wrote:

Some of my yahoo mail comes in unreadable state some e mails are fine

This has been going on for some time and it seems others are having same problem is there a solution?

* Edit: As of 3 December 2023 the information below is still true.

There isn't a fix for this. At present, the workaround is to read these messages at https://mail.yahoo.com with a browser.

Don

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  1. Don Varnau 19,930 Reputation points Volunteer Moderator
    2022-07-17T23:54:16+00:00

    Version 16005.14326.20970.0 the problem started about 3 weeks ago

    Then you *are* running Office Outlook. Most people in the thread seem to not be. Look for my post about 5 posts before your post here. Do you have the problem when reading the messages in Plain Text?

    Don

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  2. Anonymous
    2022-07-17T18:50:45+00:00

    Thanks for the help but I am not sure how to complete the instructions My email looks like attacted Where is the file tab?

    as you can see the emails are coming in code.

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  3. Don Varnau 19,930 Reputation points Volunteer Moderator
    2022-07-17T10:03:18+00:00

    Basil Davis Jr wrote:

    how do you correct the email to be read able as it looks like scrambled words and cannot read

    Just to test. You probably don't want to read all messages in plain text.

    * From: https://support.microsoft.com/en-us/office/read-email-messages-in-plain-text-16dfe54a-fadc-4261-b2ce-19ad072ed7e3 

    Formatting, pictures, and links can be turned off for all messages that you open in Outlook.

    1. Click the File tab.
    2. Click Options.
    3. Click Trust Center, and then click Trust Center Settings.
    4. Click Email Security.
    5. Under Read as Plain Text, select the Read all standard mail in plain text check box.

    Don

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  4. Anonymous
    2022-07-16T18:44:10+00:00

    Your response has been the most helpful of all the comments. Clearly there are a lot of very frustrated users. I wonder who has had any success contacting Microsoft about this problem. Would be nice if there was a response that Microsoft REALLY IS working on it, and when we might anticipate a fix. And how will they inform us of the fix.

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