Gmail / Google - Browser does not support Javascript when trying to add gmail account to Outlook 365

Anonymous
2022-04-09T14:24:14+00:00

I am lost and google search providing no answers!

I am getting a strange issue when trying to add my google account to Outlook 365

When adding a gmail account and connecting to google for auth, I am able to enter my email address, type of account, but after I submit my password I get the following error. 

![](https://learn-attachment.microsoft.com/api/attachments/56154c60-ca66-4ac6-a759-b1896b2e5424?platform=QnA I thought Outllok app was using old IE or Edge in a small window so I checked to make sure scripts were enabled (IE11) and it is, checked Edge java setting - enabled. I even lowered security for the Internet zone to Medium and still no go My default browser in Windows is set to Chrome, it does have Javascript enabled as well - I use the gmail link all the time no issue and to check, I disabled Java in chrom and couldn't access gmail link, so I re-enabled it.

Apart from check this java setting in this browser, is there anyone that can get current google mail to work with current Outlook 365?

Thanks for any advice and help.

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2022-09-21T15:46:46+00:00

    Do this, worked for me:

    1. From the Start menu, type regedit.exe in the search box, and then press Enter.

    If you are prompted for an administrator password or for confirmation, type the password or provide confirmation. 2. In Registry Editor, navigate to: HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION 3. Find the REG_DWORD OUTLOOK.EXE and double-click to edit. 4. Select Decimal and change it to 11001 and select OK. 5. Close Registry Editor and restart Outlook.

    Source: Error 'This web browser does not support JavaScript or scripts are being blocked' when adding a Google Workspace account (microsoft.com)

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  2. Anonymous
    2022-09-21T19:38:40+00:00

    I've run into this with a few of my clients. You can download the Google Workspace Sync for Microsoft Outlook to fix the issue.

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  3. Anonymous
    2022-09-26T21:26:02+00:00

    If you have a GSuite account, download the GWSMO app from Google. It will connect Outlook to your profile. https://tools.google.com/dlpage/gssmo

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  4. Anonymous
    2022-10-10T15:19:57+00:00

    Hi Kelli,

    Did you get this resolved? I have the same issue - the registry does not contain REG_DWORD OUTLOOK.EXE Even stranger, I had the original problem on both my home and office desktops. The above fix corrected the issue at home, but at my office - uh uh, nope, not there.

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  5. Anonymous
    2022-10-10T15:27:34+00:00

    Gabriel,

    I have the problem on both my home and office desktop computers. At home, the fixed you listed worked perfectly. On my office desktop, the REG_DWORD OUTLOOK.EXE does not exist in my registry. So now I'm stumped. Any ideas?

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