Gmail / Google - Browser does not support Javascript when trying to add gmail account to Outlook 365

Anonymous
2022-04-09T14:24:14+00:00

I am lost and google search providing no answers!

I am getting a strange issue when trying to add my google account to Outlook 365

When adding a gmail account and connecting to google for auth, I am able to enter my email address, type of account, but after I submit my password I get the following error. 

![](https://learn-attachment.microsoft.com/api/attachments/56154c60-ca66-4ac6-a759-b1896b2e5424?platform=QnA I thought Outllok app was using old IE or Edge in a small window so I checked to make sure scripts were enabled (IE11) and it is, checked Edge java setting - enabled. I even lowered security for the Internet zone to Medium and still no go My default browser in Windows is set to Chrome, it does have Javascript enabled as well - I use the gmail link all the time no issue and to check, I disabled Java in chrom and couldn't access gmail link, so I re-enabled it.

Apart from check this java setting in this browser, is there anyone that can get current google mail to work with current Outlook 365?

Thanks for any advice and help.

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2022-04-10T01:13:07+00:00

    I have tried everything now and nothing works, same error, as soon as I select Business, I get the Javascript error as in OP. I have cleared passwords, cookies internet data etc, reset over 20 times, tried default Edge, Chrome, Opera, Safari for windows - still same error as screenshot.
    Java short for the Javascript error in screenshot - being lazy lol and getting really annoyed.
    Wife just set hers up without an issue - Same PC specs, same Windows 11, only difference is a few extra games installed are different.

    Thanks for your time but I think it's a lost cause, as I have just tried with a brand new Surface Pro 6 - nothing installed except for Office 365 Apps and Windows 11 - came natively and it has doen the same thing!

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  2. Brian Tillman 27,130 Reputation points Independent Advisor
    2022-04-10T03:13:36+00:00

    Just as a test, create another user (local, if possible) and try the same thing. If that works, perhaps your user profile is corrupt,

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  3. Anonymous
    2022-05-22T20:11:27+00:00

    I have tried everything now and nothing works, same error, as soon as I select Business, I get the Javascript error as in OP. I have cleared passwords, cookies internet data etc, reset over 20 times, tried default Edge, Chrome, Opera, Safari for windows - still same error as screenshot.
    Java short for the Javascript error in screenshot - being lazy lol and getting really annoyed.
    Wife just set hers up without an issue - Same PC specs, same Windows 11, only difference is a few extra games installed are different.

    Thanks for your time but I think it's a lost cause, as I have just tried with a brand new Surface Pro 6 - nothing installed except for Office 365 Apps and Windows 11 - came natively and it has doen the same thing!

    Hi Buddan75,

    Did you ever get this working? I'm having the same problem when I try to add my gmail business email.

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  4. Anonymous
    2022-05-23T00:27:15+00:00

    No not via the normal auto setup way - it happens on my main admin account with 20 yrs plus of emails :( - works on any other of my families accounts (admin included)..

    HOWEVER - and still doing a test as to how effective this is - I found a work around:

    Google workspace to outlook sync tool - all emails for me work flawlessly including adding folders (labels) moving into folders etc, contacts did not sync however.

    https://tools.google.com/dlpage/gssmo/

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  5. Anonymous
    2022-06-02T08:13:13+00:00

    I have the same problem, except that I am running Windows 10. Can no longer use my gmail account through Outlook, as Google keeps telling me that "the browser you're using doesn't support JavaScript..." except that my default browser is Chrome, with JavaScript turned on.

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