Gmail / Google - Browser does not support Javascript when trying to add gmail account to Outlook 365

Anonymous
2022-04-09T14:24:14+00:00

I am lost and google search providing no answers!

I am getting a strange issue when trying to add my google account to Outlook 365

When adding a gmail account and connecting to google for auth, I am able to enter my email address, type of account, but after I submit my password I get the following error. 

![](https://learn-attachment.microsoft.com/api/attachments/56154c60-ca66-4ac6-a759-b1896b2e5424?platform=QnA I thought Outllok app was using old IE or Edge in a small window so I checked to make sure scripts were enabled (IE11) and it is, checked Edge java setting - enabled. I even lowered security for the Internet zone to Medium and still no go My default browser in Windows is set to Chrome, it does have Javascript enabled as well - I use the gmail link all the time no issue and to check, I disabled Java in chrom and couldn't access gmail link, so I re-enabled it.

Apart from check this java setting in this browser, is there anyone that can get current google mail to work with current Outlook 365?

Thanks for any advice and help.

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2022-04-10T01:13:07+00:00

    I have tried everything now and nothing works, same error, as soon as I select Business, I get the Javascript error as in OP. I have cleared passwords, cookies internet data etc, reset over 20 times, tried default Edge, Chrome, Opera, Safari for windows - still same error as screenshot.
    Java short for the Javascript error in screenshot - being lazy lol and getting really annoyed.
    Wife just set hers up without an issue - Same PC specs, same Windows 11, only difference is a few extra games installed are different.

    Thanks for your time but I think it's a lost cause, as I have just tried with a brand new Surface Pro 6 - nothing installed except for Office 365 Apps and Windows 11 - came natively and it has doen the same thing!

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  2. Brian Tillman 27,130 Reputation points Independent Advisor
    2022-04-10T00:47:47+00:00

    Which browser is the default? You seem to use "java" and "javascript" interchangeably, but they're unrelated.

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  3. Anonymous
    2022-04-10T00:44:46+00:00

    Windows 11 - all current updates applied

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  4. Brian Tillman 27,130 Reputation points Independent Advisor
    2022-04-10T00:28:28+00:00

    What version of Windows?

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  5. Anonymous
    2022-04-09T23:30:52+00:00

    Hi Brian,

    No I don't have 2 factor enabled - would that make a difference to the Javascript issue I'm having?

    The outlook guide above is what I loaded first, however being Outlook was not even "setup" I was straight at step 2 and still trying to work out what "Mini browser" the "Outlook App" uses in the setup phase?

    Outlook automatically finds my account (email address) I wish to setup, I then choose the option between Business and Personal (Business) then get the Javascript error

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