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* * Edit on 3/7/2025. Brought to this thread by a search?
Please see the Post by Ray Lazarus on Page 6, the post by TheRealMystic on Page 4 and the post by Pituitary on page 15.
Today I received an email from Microsoft saying
| Security alert |
|---|
| We think that someone else might have accessed the Microsoft account ed**___@___.___. When this happens, we require you to verify your identity with a security challenge and then change your password the next time you sign in. |
I've changed logged in, went through the security checks, and I've changed my password, but now when I try to log in, it tells me
Something went wrong and we can't sign you in at the moment. Please try again later. The Microsoft account login server has detected too many repeated authentication attempts. Please wait a moment and try again.
I'm on a Mac, and I can't access it through the Mail app, nor through a web browser. I've cleared the cache, I've restarted both the app and the browsers and the computer, I've tried different browsers, as well as Incongito Window mode, with no luck. It works on my phone Outlook app, though. But I can't access my emails on my computer?
Any ideas? How long do I have to wait to try it again? I've allowed an hour to pass and I'm still experiencing the same issue.
Thanks.
Managing personal Outlook.com account settings, security, and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I assume you are using Microsoft Edge as your browser.
I cant believe I am saying this but to solve the issue of accessing a Microsoft product with a Microsoft browser try using Google Chrome to access Microsoft 365. It works without any problem.
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I was able to fix this on edge by deleting all live, msn and other related Microsoft cookies. I used Ray's solution on Chrome to do it on Edge also.
This issue came up again for me. This time the fix was to install the latest update to Windows 11, can't remember the version number but it wasn't a single patch it was one of those 22H-24 type patches (no that's not the number I don't remember the number). I usually hold off on those updates because lots of bugs are found and fixed before I actually install it on my systems. Once I ran the patch voila outlook.com magically started to work again without me changing my password or anything.
Someone told me this quick and weird fix, but it works. Click on any email, click on 'Reply All', then sign out, and sign in again. No idea why, but it fixes this glitch which I've had a couple of times now. I hope this helps someone else as it took me a while to find this rather odd fix!
Thank you, that weirdly did the trick.
I am using Opera GX and this happens to me from time to time. I had taken to either opening Outlook in a private tab (which works) or opening it in Edge (which also works). I even opened a ticket with Opera but it started working again before the ticket got any traction. Bizarre. I have MFA turned on, etc. etc.