The Microsoft account login server has detected too many repeated authentication attempts. Please wait a moment and try again. HOW LONG IS THAT MOMENT?

Anonymous
2023-05-09T07:27:51+00:00

* * Edit on 3/7/2025. Brought to this thread by a search?

Please see the Post by Ray Lazarus on Page 6, the post by TheRealMystic on Page 4 and the post by Pituitary on page 15.


Today I received an email from Microsoft saying

Security alert
We think that someone else might have accessed the Microsoft account ed**___@___.___. When this happens, we require you to verify your identity with a security challenge and then change your password the next time you sign in.

I've changed logged in, went through the security checks, and I've changed my password, but now when I try to log in, it tells me

Something went wrong and we can't sign you in at the moment. Please try again later. The Microsoft account login server has detected too many repeated authentication attempts. Please wait a moment and try again.

I'm on a Mac, and I can't access it through the Mail app, nor through a web browser. I've cleared the cache, I've restarted both the app and the browsers and the computer, I've tried different browsers, as well as Incongito Window mode, with no luck. It works on my phone Outlook app, though. But I can't access my emails on my computer?

Any ideas? How long do I have to wait to try it again? I've allowed an hour to pass and I'm still experiencing the same issue.

Thanks.

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2024-06-13T21:28:49+00:00

    I did not get the first message, but I did start getting the second...

    Something went wrong and we can't sign you in at the moment. Please try again later. The Microsoft account login server has detected too many repeated authentication attempts. Please wait a moment and try again.

    I tried a number of things like opening a new browser window but logging out before I got the error again and then logging back in solved it for me. This is a while later, so something else is going on.

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  2. Anonymous
    2024-06-01T20:36:50+00:00

    You know what’s hilarious, since i’ve had my account locked for 3 weeks hotmail/xbox because someone attempted to get it ( and possibly did )

    They don’t give you no help because of the “safety” of customer’s information, Microsoft now souly rely on an automated system and there jobs seems to be so boring when on the phone with them they sound like they’re about to fall asleep ( personal experience )

    If anyone is at the point i am where i’ve tried and looked at every crevice for help advise etc extra proof of verification that its me etc all hope is lost.

    everyone sends you round the same roundabouts over and over

    Also! There is no way to lodge a formal complaint to try and reach someone higher up, so now i have a hotmail which is active that i cannot access & a pretty old and heavy sentimental xbox account i cannot use especially with these past few years from expensive game purchases, they just want you to pay for it all again, i genuinely wish we could boycott Microsoft

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  3. Anonymous
    2024-06-01T18:59:57+00:00

    I also have this issue. It is a problem with Microsoft edge. I can open and use the app with Firefox.

    Many people have had this problem and Microsoft refuses to make a fix.

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  4. Anonymous
    2024-05-27T12:29:09+00:00

    Had this issue for ½ an hour.

    And then I did these two steps:

    1. Logoff / sign out.
    2. Log in / sign in.

    -> Error fixed

    In my case I managed to get to the main window of the program for about 10 seconds, using previous page - back/forth buttons, and within those 10 secs I did the step 1.
    Windows 10. Mozilla Firefox.

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  5. Anonymous
    2024-05-23T02:13:15+00:00

    I've had the same message popup when trying to sign in with my microsoft account to access my xbox account data, and have tried the aforementioned cookie removal multiple times to no avail. i run Opera GX on my pc if that help. i sign in, then it almost immediately tells me its signing me out and advises me to close other tabs, and brings me back to the xbox microsoft page, where i can attempt to sign in, but it brings up that message.

    Thanks, N

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