The Microsoft account login server has detected too many repeated authentication attempts. Please wait a moment and try again. HOW LONG IS THAT MOMENT?

Anonymous
2023-05-09T07:27:51+00:00

* * Edit on 3/7/2025. Brought to this thread by a search?

Please see the Post by Ray Lazarus on Page 6, the post by TheRealMystic on Page 4 and the post by Pituitary on page 15.


Today I received an email from Microsoft saying

Security alert
We think that someone else might have accessed the Microsoft account ed**___@___.___. When this happens, we require you to verify your identity with a security challenge and then change your password the next time you sign in.

I've changed logged in, went through the security checks, and I've changed my password, but now when I try to log in, it tells me

Something went wrong and we can't sign you in at the moment. Please try again later. The Microsoft account login server has detected too many repeated authentication attempts. Please wait a moment and try again.

I'm on a Mac, and I can't access it through the Mail app, nor through a web browser. I've cleared the cache, I've restarted both the app and the browsers and the computer, I've tried different browsers, as well as Incongito Window mode, with no luck. It works on my phone Outlook app, though. But I can't access my emails on my computer?

Any ideas? How long do I have to wait to try it again? I've allowed an hour to pass and I'm still experiencing the same issue.

Thanks.

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

153 answers

Sort by: Newest
  1. Anonymous
    2024-02-17T15:58:55+00:00

    SOLUTION: I've come up with a solution. I know exactly how to fix this. Everyone read this now, and go to your Chrome browser. This will work if you are using chrome. Other browsers may do this a little different. So for anyone using chrome, go to your address bar on your internet after trying to load hotmail.com. Once inside of www.hotmail.com and login.live.com, you will notice either a lock symbol or another symbol that has a couple circles and dashes right beside where you start typing the website on the address bar. Click on that it's the cookies button. After you load that, go to the option called cookies and site data. Then you will see "on-device site data". At this point you need to click the TRASH CAN ICON on anything appearing in that tab with hotmail or login.live.com. it will clear the cookies for that exact website and you will be back to normal. Restart Chrome and you'll be good to go. The only thing is you will need to retype your password back in, which should be Auto saved anyways by chrome. This works. I promise I just did it myself. You have to clear the cookies for hotmail.com by going to the top of your browser right beside where you start to type a website into your browser. Click on that icon and do exactly what I said. Thank me later. ; )

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-02-17T15:56:47+00:00

    Dianne, please type in hotmail.com and then look for the icon right near where "http://" starts on your browser. It's DIRECTLY beside it to the left of http://. Where you type in websites. The icon looks like a Lock. Click that and you should see "Clear cookies and site data". Clear the cookies for that website, reload firefox, and it's fixed. Simple as that.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-02-17T15:28:52+00:00

    This just happened to me this morning. Was everyone else here using Firefox by chance?

    I read through all of the comments and decided to try to open my mail on Edge and it works. However I can't view all the images in my emails. I know some people don't like Firefox but I rely on it because I have everything saved there. Is that the problem with this? And why now? I have been using MSN mail and FF over 20 years!

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-02-17T13:40:43+00:00

    I've come up with a solution. I know exactly how to fix this. Everyone read this now, and go to your browser. This will work if you are using chrome. Other browsers may do this a little different. So for anyone using chrome, go to your address bar on your internet after trying to load hotmail.com. you will notice either a lock symbol or another symbol that has a couple circles and dashes right beside where you start typing the website. Click on that it's the cookies button. After you load that, go to the option called cookies and site data. Then you will see on device site data. At this point you need to click the trash can icon on anything appearing in that tab with hotmail or login.live.com. it will clear the cookies for that exact website and you will be back to normal. The only thing is you will need to retype your password back in, which should be Auto saved anyways by chrome. This works. I promise I just did it myself. You have to clear the cookies for hotmail.com by going to the top of your browser right beside where you start to type a website into your browser. Click on that icon and do exactly what I said. Thank me later

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2024-02-17T01:50:29+00:00

    I don't like the Microsoft Edge Browser. However, the only way I was able to use Teams for an important meeting was to actually install Edge and then it worked. Really Microsoft? Forcing people to use your browser? Well, that's not right! I will uninstall Edge on my Mac as soon I no longer need it.

    Was this answer helpful?

    0 comments No comments