The Microsoft account login server has detected too many repeated authentication attempts. Please wait a moment and try again. HOW LONG IS THAT MOMENT?

Anonymous
2023-05-09T07:27:51+00:00

* * Edit on 3/7/2025. Brought to this thread by a search?

Please see the Post by Ray Lazarus on Page 6, the post by TheRealMystic on Page 4 and the post by Pituitary on page 15.


Today I received an email from Microsoft saying

Security alert
We think that someone else might have accessed the Microsoft account ed**___@___.___. When this happens, we require you to verify your identity with a security challenge and then change your password the next time you sign in.

I've changed logged in, went through the security checks, and I've changed my password, but now when I try to log in, it tells me

Something went wrong and we can't sign you in at the moment. Please try again later. The Microsoft account login server has detected too many repeated authentication attempts. Please wait a moment and try again.

I'm on a Mac, and I can't access it through the Mail app, nor through a web browser. I've cleared the cache, I've restarted both the app and the browsers and the computer, I've tried different browsers, as well as Incongito Window mode, with no luck. It works on my phone Outlook app, though. But I can't access my emails on my computer?

Any ideas? How long do I have to wait to try it again? I've allowed an hour to pass and I'm still experiencing the same issue.

Thanks.

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

153 answers

Sort by: Most helpful
  1. Anonymous
    2024-12-19T17:52:26+00:00

    Same issue - started this A.M (12/19/2024) - seems like MSFT has not addressed this!

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-12-19T13:21:47+00:00

    Hi Don:

    As a Microsoft Certified technician (happily retired now, I might add) I'm not one to go and just do mass cookie deletion. I work around that by trying to find "related" cookies.

    However, in this case, even that wasn't necessary.

    All I had to do was get to a point where I could do a forced log off from this Microsoft Account, and once I did that, re-logged on and satisfied authentication, all is fine again. Deleting cookies is way too often the suggestion by people when in fact, while that often works, isn't always necessary.

    I've been a certified tech (Microsoft, HP, IBM, Lenovo) for decades and I've learned some tricks here and there.

    I was caught off guard with THIS particular situation, because with that flash error, it didn't even suggest to people to log off and re-log on. People who don't expect this might not be sure why it's happening and in fact, that message is rather misleading.

    If this is due, as I think you suggest, to a "new cookie", the message is poorly composed and doesn't give any indication as to the fix.

    If anything, with that message, perhaps Microsoft should send people an email, right then, giving them a link to log off and letting them log in again, fully, with the authentication token being required.

    Oh well. it is what it is and I got it working without cookie deletion.

    Was this answer helpful?

    0 comments No comments
  3. Don Varnau 19,930 Reputation points Volunteer Moderator
    2024-12-19T00:49:10+00:00

    Blondie-SL wrote:

    Thanks Don, for some reason, when I clicked to "read my post ... on this page" it brought me to a fresh

    LOGIN page!

    There, it asked to send authenticationi code, which it did and I approved.

    Now, email is fine again.

    This indicates that Microsoft seriously needs to rework how this thing is working.

    For one, one must wonder why their servers are "detecting too many authentications" in the first place.

    That doesn't seem right, becuase if some SCAMMER/HACKER is trying to gain access to people's accounts, we should be getting the "authentication code" thing on our phones!

    Interestingly, a few weeks ago, this did happen, but I am not sure for which account. I just declined.

    Since then, everything worked fine just until today (16Dec2024).

    I'll have to make notes to remind me to just come here, log out and force a new login with authentication code.

    Microsoft Community is writing a fresh Cookie that other Microsoft sites apparently like. Have you tried deleting Cookies per this suggestion?

    * * Edit on 4/23/2024. Brought to this thread by a search?

    Please see the Post by Ray Lazarus on Page 6 and the post by TheRealMystic on Page 4.

    Don

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-12-18T22:50:43+00:00

    Thanks Don, for some reason, when I clicked to "read my post ... on this page" it brought me to a fresh

    LOGIN page!

    There, it asked to send authenticationi code, which it did and I approved.

    Now, email is fine again.

    This indicates that Microsoft seriously needs to rework how this thing is working.

    For one, one must wonder why their servers are "detecting too many authentications" in the first place.

    That doesn't seem right, becuase if some SCAMMER/HACKER is trying to gain access to people's accounts, we should be getting the "authentication code" thing on our phones!

    Interestingly, a few weeks ago, this did happen, but I am not sure for which account. I just declined.

    Since then, everything worked fine just until today (16Dec2024).

    I'll have to make notes to remind me to just come here, log out and force a new login with authentication code.

    Was this answer helpful?

    0 comments No comments
  5. Don Varnau 19,930 Reputation points Volunteer Moderator
    2024-11-15T09:38:47+00:00

    Mohinder Chana wrote:

    *** Email address is removed for privacy ***

    Sign in Something went wrong and we can't sign you in right now. Please try again later.The Microsoft account login server has detected too many repeated authentication attempts. Please wait a moment and try again.

    Please read my post, just above your post on this page.

    Don

    Was this answer helpful?

    0 comments No comments