The Microsoft account login server has detected too many repeated authentication attempts. Please wait a moment and try again. HOW LONG IS THAT MOMENT?

Anonymous
2023-05-09T07:27:51+00:00

* * Edit on 3/7/2025. Brought to this thread by a search?

Please see the Post by Ray Lazarus on Page 6, the post by TheRealMystic on Page 4 and the post by Pituitary on page 15.


Today I received an email from Microsoft saying

Security alert
We think that someone else might have accessed the Microsoft account ed**___@___.___. When this happens, we require you to verify your identity with a security challenge and then change your password the next time you sign in.

I've changed logged in, went through the security checks, and I've changed my password, but now when I try to log in, it tells me

Something went wrong and we can't sign you in at the moment. Please try again later. The Microsoft account login server has detected too many repeated authentication attempts. Please wait a moment and try again.

I'm on a Mac, and I can't access it through the Mail app, nor through a web browser. I've cleared the cache, I've restarted both the app and the browsers and the computer, I've tried different browsers, as well as Incongito Window mode, with no luck. It works on my phone Outlook app, though. But I can't access my emails on my computer?

Any ideas? How long do I have to wait to try it again? I've allowed an hour to pass and I'm still experiencing the same issue.

Thanks.

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

153 answers

Sort by: Most helpful
  1. Anonymous
    2024-02-17T15:58:55+00:00

    SOLUTION: I've come up with a solution. I know exactly how to fix this. Everyone read this now, and go to your Chrome browser. This will work if you are using chrome. Other browsers may do this a little different. So for anyone using chrome, go to your address bar on your internet after trying to load hotmail.com. Once inside of www.hotmail.com and login.live.com, you will notice either a lock symbol or another symbol that has a couple circles and dashes right beside where you start typing the website on the address bar. Click on that it's the cookies button. After you load that, go to the option called cookies and site data. Then you will see "on-device site data". At this point you need to click the TRASH CAN ICON on anything appearing in that tab with hotmail or login.live.com. it will clear the cookies for that exact website and you will be back to normal. Restart Chrome and you'll be good to go. The only thing is you will need to retype your password back in, which should be Auto saved anyways by chrome. This works. I promise I just did it myself. You have to clear the cookies for hotmail.com by going to the top of your browser right beside where you start to type a website into your browser. Click on that icon and do exactly what I said. Thank me later. ; )

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2023-08-29T00:53:27+00:00

    And it sucks anyway. I'm done with this one drive. It's a crappy interface, crappy capabilites and totally UNRELIABLE AS IT TURNS OUT. Cancelling this subscription as we speak. Google has more to offer, I expected better of microsoft.

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2023-07-28T18:16:52+00:00

    I am having the same issue right now

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2023-05-09T08:04:14+00:00

    Hello Draude! My name is Abdullah, and I will assist you today.

    I am sorry to know that you are experiencing this issue. It is a good practice that you have changed your password. In the meantime, may I confirm if you have enabled Two-Factor Authentication as well for the account in question? Also, please take note that if we exceed the limit for the verification code or sign-in attempts, the system will not allow to get back into the account or send the code for at least a minimum of 24 hours. You will need to wait for at least 24 hours to sign in again to your account. Please don't make any more sign-in attempts for today.

    Please let me know if the above information helped you. Thank you.

    Best,

    Abdullah

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2023-05-10T09:39:50+00:00

    Hi!

    I'm still having the same issue. Although I can connect through my phone app, there's nothing I can do from my Mac Desktop (neither through Mail app nor Web browser). Still getting this message, despite It's been more than 24hrs...

    Any ideas?

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments