How do I move to next email from an open email? Little arrows have disappeared

Anonymous
2022-06-24T09:31:09+00:00

How do I move to the next email when I am in an open email? I used to have two little arrows (for up and down) to scroll up and down open emails, but they disappeared. Now if I want to go from one open email to the next one, I first have to close that email and then open the next one.

If I press PageUp or PageDown or any arrows, it just scrolls INSIDE the open email. I'd like to move from one open email to the next open email (I used to do that with the little arrow icons that appeared when an email was open).

Can someone help, please?

Thank you,

Pat

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2022-06-28T14:27:28+00:00

    I have tried Ctrl/comma or period and it does not work for me either.

    It's not that we don't understand the instructions, it just doesn't work for us.

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  2. Anonymous
    2022-06-28T14:59:21+00:00

    use control and period at the same time, not the plus also, it dos work with mine :(

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  3. Anonymous
    2022-06-29T10:23:06+00:00

    I have same problem; why don't someone at Outlook KNOW that a change was made; all of us experiencing same problem. SIMPLE solution should be, add the arrow on right side to QUICKLY access the next or previous email.

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  4. Anonymous
    2022-06-29T10:27:03+00:00

    There should be a QUICK fix, because we all are having this same problem, something change in an UPDATE, that removed the arrow, that I use to go to next email in line, or EVEN back to the previous email. AND; I suggest that these formats have the Solution up at top of this discussion, when many are having the same problem that just recently Appeared. Thanks

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  5. Anonymous
    2022-06-29T10:29:23+00:00

    It is apparent that the Moderator does not understand that this ISSUE recently started; so it has to be and update that caused that arrow to disappear.

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