How do I move to next email from an open email? Little arrows have disappeared

Anonymous
2022-06-24T09:31:09+00:00

How do I move to the next email when I am in an open email? I used to have two little arrows (for up and down) to scroll up and down open emails, but they disappeared. Now if I want to go from one open email to the next one, I first have to close that email and then open the next one.

If I press PageUp or PageDown or any arrows, it just scrolls INSIDE the open email. I'd like to move from one open email to the next open email (I used to do that with the little arrow icons that appeared when an email was open).

Can someone help, please?

Thank you,

Pat

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2022-06-28T14:59:21+00:00

    use control and period at the same time, not the plus also, it dos work with mine :(

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  2. Anonymous
    2022-06-28T14:27:28+00:00

    I have tried Ctrl/comma or period and it does not work for me either.

    It's not that we don't understand the instructions, it just doesn't work for us.

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  3. Anonymous
    2022-06-28T14:03:40+00:00

    This does not work. I have tried

    Ctrl and Period (full stop)

    Ctrl and Comma

    actually I have tried Ctrl and most other keys

    I'll see if I can attach a video to show you

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  4. Anonymous
    2022-06-28T13:50:52+00:00

    Don't press the + sign.

    Only press Ctrl and Period (full stop)

    or...

    Ctrl and comma.

    I've not made any amendments to my system, just pressed the 2 keys.

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  5. Anonymous
    2022-06-28T13:09:19+00:00

    This doesn't work. You must have set up some personalized function.

    I have tried most keys with Ctrl, both at the same time and one after the other. I have also tried AltGr and period/comma/+/-. I have also tried Alt and period/comma/+/-.

    I wish I could communicate with Microsoft and ask them to reinsert the little arrows

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