How do I move to next email from an open email? Little arrows have disappeared

Anonymous
2022-06-24T09:31:09+00:00

How do I move to the next email when I am in an open email? I used to have two little arrows (for up and down) to scroll up and down open emails, but they disappeared. Now if I want to go from one open email to the next one, I first have to close that email and then open the next one.

If I press PageUp or PageDown or any arrows, it just scrolls INSIDE the open email. I'd like to move from one open email to the next open email (I used to do that with the little arrow icons that appeared when an email was open).

Can someone help, please?

Thank you,

Pat

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2022-06-29T10:38:06+00:00

    You don't understand; DO you have access to Outlook developers that can ADD the arrow, that allow me to go to next email, or even back to the Previous email. SIMPLE solutions. Someone changed it recently and now all are experiencing the same issue, I think it is inappropriate that I have to hit numerous keys to go back and forth. AND the CTL . or Control + is a terrible solution. In fact, depending where you have cursor, it may not go back and forth but Big or Small in size. Someone out there MUST have access to someone at Outlook that CARES!

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  2. Anonymous
    2022-06-29T10:29:23+00:00

    It is apparent that the Moderator does not understand that this ISSUE recently started; so it has to be and update that caused that arrow to disappear.

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  3. Anonymous
    2022-06-29T10:23:06+00:00

    I have same problem; why don't someone at Outlook KNOW that a change was made; all of us experiencing same problem. SIMPLE solution should be, add the arrow on right side to QUICKLY access the next or previous email.

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  4. Anonymous
    2022-06-28T14:27:28+00:00

    I have tried Ctrl/comma or period and it does not work for me either.

    It's not that we don't understand the instructions, it just doesn't work for us.

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  5. Anonymous
    2022-06-28T14:03:40+00:00

    This does not work. I have tried

    Ctrl and Period (full stop)

    Ctrl and Comma

    actually I have tried Ctrl and most other keys

    I'll see if I can attach a video to show you

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