Why is outlook suddenly opening a pop out window when i click on New Email???

Anonymous
2023-05-22T15:10:34+00:00

I have had outlook 365 for years. Nothing on my end has changed. Suddenly (as of yesterday) every time i click on New Email a pop out window opens up (and the signature within my email is HUGE. About a 48 font yet the font showing is 12) This has never happened before and it is QUITE annoying. I have searched within the OPTIONS of Outlook and I cannot find anything with the option to open a pop out window when composing a new email. So there appears to be nothing for me to check/uncheck in this regard. As far as I know i have had no updates to Outlook that would have made this happen. Has anyone else had this happen and have you figured out how to stop it?????

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

93 answers

Sort by: Oldest
  1. Anonymous
    2023-08-18T11:45:23+00:00

    I am having the exact same issue. I have read through all the responses below and unfortunately none of them take care of the problem. Surprised that Microsoft hasn't taken care of it yet. Isn't this forum monitored? Would be nice to have a solution soon.

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2023-08-21T16:21:25+00:00

    I started having the same issue a short time ago too. It is very annoying! Im guessing it was an update or something that caused this and so far there do not seem to be any fixes

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2023-09-06T13:49:12+00:00

    Same here, very bloody annoying.

    Started happening about two months ago and no way to stop it.

    I use reading pane (right) and scroll message to message, when I click anywhere in the two line view, it opens the email in a new window and I have to manually close it.

    Happens to me using latest Outlook Desktop client

    Microsoft® Outlook® for Microsoft 365 MSO (Version 2306 Build 16.0.16529.20226) 64-bit

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2023-09-06T18:21:01+00:00

    VERY Anoying! I even removed recent Microsoft updates to no avail.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2023-09-08T17:35:52+00:00

    I have the new update...

    You have Microsoft Outlook Version 1.2023.831.400 (Production).

    Seems to be no options to change any of the settings that are mentioned above. I hope this is something to fix as I can't have multiple tabs floating around the computer when I am writing draft emails, feels disorganised and distracting.

    I'm hoping they can fix this soon, using the web version for now

    Was this answer helpful?

    0 comments No comments