Why is outlook suddenly opening a pop out window when i click on New Email???

Anonymous
2023-05-22T15:10:34+00:00

I have had outlook 365 for years. Nothing on my end has changed. Suddenly (as of yesterday) every time i click on New Email a pop out window opens up (and the signature within my email is HUGE. About a 48 font yet the font showing is 12) This has never happened before and it is QUITE annoying. I have searched within the OPTIONS of Outlook and I cannot find anything with the option to open a pop out window when composing a new email. So there appears to be nothing for me to check/uncheck in this regard. As far as I know i have had no updates to Outlook that would have made this happen. Has anyone else had this happen and have you figured out how to stop it?????

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-06-13T03:07:30+00:00

    Could you please explain this to me, please?

    "clicked first/last, and same with 'choose what I want to do"

    I had the reading pane set to "hide" already. I selected "right", then "bottom", then selected "hide" again.

    Thank you in advance!

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  2. Anonymous
    2024-06-11T10:56:04+00:00

    I can confirm the above works. I just clicked reading pane (changed it to bottom), clicked first/last, and same with 'choose what I want to do'. Closed Settings then opened again and changed them all back again.

    Stupid thing 'seems' to have gone away now.

    O365 Web version, MAC in Chrome. Started a couple of weeks ago for no reason.

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  3. Anonymous
    2024-06-10T15:05:06+00:00

    Just started happening to me. I click "New Email" and a new email pops out onto screen rather than being inline like it always has. Replies and forwards behave as expected (inline). But NEW EMAIL pops out.

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  4. Anonymous
    2024-06-05T23:34:05+00:00

    Unfortunately that box is NOT checked. So once again, this is not the issue.

    None of the instructions given to this poor guy applies to his situation or mine. What is happening with the Outlook Mail client software: My Outlook 2021 version is opening random pop up new message dialog boxes when deleting inbox messages. Has nothing to do with web mail. I use Outlook 2021 mail client to pop and save proprietary emails on my drive rather than the cloud. What a nightmare trying to find support for the software products when all Microsoft wants to do, is push everything to the web and collect more money for usage. 😢 Don't get me wrong, I like having the ability to access my mail via the web when not at home. But rather than deleting important messages, I wait until I get home and use my mail client to POP/retrieve important messages and I continually empty the web's junk mail online.

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  5. Anonymous
    2024-05-11T17:32:55+00:00

    I know. It drives me crazy. I think it is just some IT person, trying to keep their job.

    ..."If it's not broke, don't fix it!".

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