Why is outlook suddenly opening a pop out window when i click on New Email???

Anonymous
2023-05-22T15:10:34+00:00

I have had outlook 365 for years. Nothing on my end has changed. Suddenly (as of yesterday) every time i click on New Email a pop out window opens up (and the signature within my email is HUGE. About a 48 font yet the font showing is 12) This has never happened before and it is QUITE annoying. I have searched within the OPTIONS of Outlook and I cannot find anything with the option to open a pop out window when composing a new email. So there appears to be nothing for me to check/uncheck in this regard. As far as I know i have had no updates to Outlook that would have made this happen. Has anyone else had this happen and have you figured out how to stop it?????

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-08-29T19:39:49+00:00

    Their issue is different. We are on the desktop version on Outlook and when we click on the top left button to compose a 'New Mail', a totally separate window opens for it to write the new email. I want it to be in-line with my reading pane instead of opening a new window. If you try the new version of Outlook, it will be in-line as it should be and does not open a new window when you click "new message", but I dont like the new version of Outlook. I want to use the normal one I've used for years. So frustrating.

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  2. Anonymous
    2024-08-29T18:07:16+00:00

    Your suggestion appears to be the ONLY solution to the PROBLEM since even Microsoft technicians don’t know how to fix it…. Thanks for sharing; it worked for me…. All of the other suggestions by Microsoft DID NOT WORK or suggested options were not available on either the app OR the web versions. I don’t know what they were looking at—-but it certainly was NOT what WE were looking at!

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  3. Anonymous
    2024-08-27T19:48:46+00:00

    I thought I was losing my mind.

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  4. Anonymous
    2024-08-27T19:46:40+00:00

    Doubtfully 🤷‍♂️

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  5. Anonymous
    2024-08-27T17:20:14+00:00

    I have recently been having this issue. I use Outlook locally. The issue seems to be that they changed how you click on things. If you single-click on the sender's name the email opens. If you click on the email but not on the sender it will highlight the email (like it use to). I REALLY REALLY REALLY hate this change. It is stupid!!!! It will cause the opening of emails that could be malicious that you want to highlight and put in the trash. Microsoft has made an extremely poor choice by implementing this.

    Our IT department is reviewing this at the moment as it poses a security risk.

    Microsoft you need to vet these types of changes better before implementing them.

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