Today Nov 11, 2022 I received an email from *** Email address is removed for privacy *** with the heading Disabling TLS 1.0/1l1 for POP3 and IMAP4 on December 01, 2022. Is this real or spam?

Anonymous
2022-11-11T21:30:50+00:00

I received an email that read: Starting on December 01, 2022, Office 365 will begin retiring Transport Layer Security (TLS) 1.0 and 1.1 for POP3 and IMAP4. TLS is a standard protocol used to provide secure web communications for POP3 and IMAP4. Pop3 and IMAP4 are the client/server protocols for receiving emails. We will enforce TS 1.2 moving forward to provide enhanced encryption and help ensure your emails are received more securely. We have already disabled TLS 1.0 and 1.1 for most Microsoft 365 services in the worldwide environment.

WHEN THIS WILL HAPPEN - December 01, 2022

WHAT DO I NEED TO DO? Our records show that your email account has reently been accessed with POP#/IMAP4 through TLS 1.0 or 1.1. POP3 and IMAP4 will not be able to receive emails with POP3/IMAP4 protocol after that. To continue accessing your email accoutn using POP3 or IMAP4, please upgrade/update your client support TLS1.2 Your emails will not be removed, but you cannot access them without upgrading your client. You can find out technical details on how to upgrade in this article: /see below:

I do not have Office 365. I have an old hotmail account, that I access through Windows on a desktop computer, and also on my Apple phone. I'm at a loss of what I should do. The letter I got sent today to my email account seems to think that I have Office 365, but I don't. Is there anyone out there that can even tell me if this is a true Microsoft email that I received? And, is there a phone number or an email address that I can write to, so that I can get easy directions, or instructions on how I can continue to access my hotmail account after December 1, 2022? Thank you

Disabling TLS 1.0 and 1.1 for Microsoft 365 - Microsoft Purview (compliance) | Microsoft Docs <br> --- <br> --- <br> ---
Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

70 answers

Sort by: Newest
  1. Anonymous
    2022-12-10T02:12:39+00:00

    Good evening Karl!

    Guess what I'm doing tonight - It will continue tomorrow, I'm sure - Putting together the new computer, with the new display monitor! So far so good. I've used my new Microsoft Windows Log in... So far so good.

    I have searched and watched a youtube tutorial on how to Change Edge's Homepage to Google, as well as changing Bing to Google as my search engine. So far, so good on that.

    I must tell you Windows 11 has me all mixed up. When I minimize a window, I don't know where it goes! Windows that were minimized sat on the task bar. I really don't know where the minimized windows are!

    I have tabs open that I want to save a pin to the Google Home page. I've right clicked on tab that shows website I want to pin, I chose "pin tab", but, I don't see where it actually got pinned! So confusing where everything goes!

    I did use the Acrobat link you gave me - worked fine! Do you by chance have a link for Chrome? And, Firefox? I'm not sure I need either of them really, as now the Edge looks like Google! I was using Firefox for certain things, and Chrome for other things. Maybe just maybe I can use Edge for everything, as long, as I can figure out how to PIN, and save favorites! Or, are they bookmarks in Edge. I haven't tried to log in yet to my Gmail, or my hotmail email accounts yet.

    I've also plugged in the portable hard drive, and was able to drag and drop the files onto the new Dell Desktop. So far, so good - just have to organize my folders, and put them where I can find them!

    AND, the big one, trying the Office 2010 disk will be saved to try tomorrow. Along, with trying to set up the printer.

    That's it for now - just wanted to keep you in the loop, and to thank you for giving me the courage to try! Now, if I can just figure out where the "start" button is so I can shut down the computer!

    Was this answer helpful?

    0 comments No comments
  2. Karl Timmermans 3,685 Reputation points Volunteer Moderator
    2022-12-07T19:51:20+00:00

    I want to ask you about using the Microsoft Log In for Windows... I do have one, it's my hotmail email. I'm just not sure I want to use it. Being with Windows 95, then 98, than XP, and currently Windows 7, I've never had to log in with a Microsoft Login. I only have one computer. - I understand I'll get 5 GB of one drive storage space - not sure why I need that, and I have never wanted to use the window store for apps. I was just reading that a user needs to always have to be ONLINE (Wifi) or, I wouldn't even be able to use the computer in an off line mode. Which I sometimes need to do to look/read/create a document. Is it absolutely necessary that I use my Microsoft acct to log in? I guess because it's new to me, I don't really understand if I need it!

    Of you have a Hotmail account - use it when you set up your computer. Will just make things smoother and easier for things like updates etc. There's no downside to it. As for OneDrive - if you have a Hotmail Account - you have a free OneDrive account. Just some trivia with how things work which can sometimes be confusing for some when it comes to all the various accounts (Microsoft Account, Outlook.com based accounts (@Outlook @Hotmail @Live @MSN), OneDrive etc

    Everything is tied to one email address You log into everything using the same email address.

    The Microsoft Account side of the house takes care of all things related to security, purchases etc

    *** if you decide to buy Office Home & Student, it will get associated with the Microsoft Account you use to redeem the product key

    The Outlook.com side (your Hotmail email address) deals with all things email related.

    *** so that you don't get confused with terminology. a;ll Microsoft email properties (@Outlook @Hotmail @Live @MSN) use the same Outlook.com backend so your Hotmail email address is an "Outlook.com account" just using a different Microsoft email domain

    .OneDrive is your cloud file storage

    ***if you decide to use the free online Office apps - you will be storing your files on OneDrive when you work with any file

    To put this another way, you cannot have a Mirosoft Account without an Outlook.com email account etc

    I think I may still try to use the disk for Office 2010, to see if it works, it's like you said, I could try it, and it may do what I need. If it does seem to work, I will definitely download Service Pack 2. I really didn't think any old updates were still available. I don't know how you found that! I clicked on the link, and read what to do -- I went to a Word Document, clicked upper left File, and then Help to see what what version Office 2010 I have. I have version 14.0.7268.500 (32 bit) - So, it looks like this computer already has Service Pack 2? It's confusing to me. The article in the link gives the parameters to see if the version number is greater than or equal to a certain number. It looks like my version is greater than 14.0.6029.1000, which means I have SP2 on this computer, right? But, if I use the disk I have, I would have to check a newly created word document to see what actual version the disk is, right? So confusing!

    If you're going to try '2010 - just install it from the CD (as long as you have the product key - otherwise don't waste your time). Them just install Service Pack 2 and don't worry about anything. SP2 came into being after the initial release of '2010. This is one of those times am just going to say "trust me" when it comes to this <g>

    I've been looking into changing the search engine for the Edge Browser, (when the time comes) and even making Google the Home Page. I know it's a lot of setting changes. I may give Edge a try, even though I never thought too much about Bing. Again, another change for me, that I would need to digest!

    Using Edge doesn't mean using Bing. I have my Edge browsers et to use the Google search engine by default

    I've heard good things about Malwarebytes.. currently I have McAfee. I'm able to download the antivirus program on another computer. The price I pay covers 3 computers. I will probably have to call them, and explain the one computer I have it on now, will no longer be used!

    Not going to lie - am not a McAfee fan. It comes free for one year on every new Dell machine I get and I uninstall it immediately. I have my reasons but those are strictly personal opinions and preferences. If McAfee works for you and you're comfortable with it, as the saying goies, don't fix something if it ain't broke

    It's been far too long since I actually got into McAfee but there should me an option in there to deactivate it on a specific computer either from within McAfee on the old machine or perhaps from within your McAfee account online.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2022-12-07T17:53:23+00:00

    HI there! I thought I would give the old Dell another chance, and this morning, on the 4th try, she turned on - rather S L O W L Y, but, she turned on, and I was able to write down a few more sites that were pinned to the Google Home Page on the Chrome Browser. I sure do like when sites get pinned. Not sure how they even got pinned, but, I'm going to want to do it again :)

    I want to ask you about using the Microsoft Log In for Windows... I do have one, it's my hotmail email. I'm just not sure I want to use it. Being with Windows 95, then 98, than XP, and currently Windows 7, I've never had to log in with a Microsoft Login. I only have one computer. - I understand I'll get 5 GB of one drive storage space - not sure why I need that, and I have never wanted to use the window store for apps. I was just reading that a user needs to always have to be ONLINE (Wifi) or, I wouldn't even be able to use the computer in an off line mode. Which I sometimes need to do to look/read/create a document. Is it absolutely necessary that I use my Microsoft acct to log in? I guess because it's new to me, I don't really understand if I need it!

    THANK YOU for the Adobe Acrobat link!

    I think I may still try to use the disk for Office 2010, to see if it works, it's like you said, I could try it, and it may do what I need. If it does seem to work, I will definitely download Service Pack 2. I really didn't think any old updates were still available. I don't know how you found that! I clicked on the link, and read what to do -- I went to a Word Document, clicked upper left File, and then Help to see what what version Office 2010 I have. I have version 14.0.7268.500 (32 bit) - So, it looks like this computer already has Service Pack 2? It's confusing to me. The article in the link gives the parameters to see if the version number is greater than or equal to a certain number. It looks like my version is greater than 14.0.6029.1000, which means I have SP2 on this computer, right? But, if I use the disk I have, I would have to check a newly created word document to see what actual version the disk is, right? So confusing!

    I've been looking into changing the search engine for the Edge Browser, (when the time comes) and even making Google the Home Page. I know it's a lot of setting changes. I may give Edge a try, even though I never thought too much about Bing. Again, another change for me, that I would need to digest!

    I've heard good things about Malwarebytes.. currently I have McAfee. I'm able to download the antivirus program on another computer. The price I pay covers 3 computers. I will probably have to call them, and explain the one computer I have it on now, will no longer be used!

    That's it for now. I'm glad I was able to get back on the computer, and get those Pinned sites off the Chrome/Google Homepage!

    Have a great day!

    Was this answer helpful?

    0 comments No comments
  4. Karl Timmermans 3,685 Reputation points Volunteer Moderator
    2022-12-07T03:02:01+00:00

    Going to address your points a little out of order

    I’m getting anxiety just thinking about getting all the hardware and software to work together seamlessly. I’ll need to download Chrome, Firefox, and probably a free version of acrobat so I can read PDFs. Do you have a link you can send me for Acrobat?

    Bad news is my old Dell konked out earlier! It was getting longer and longer to warm up, and just a little while ago, it refused to turn on! I checked all the connections, and they were all good.

    I can't stress this enough - take your time and focus on getting one thing done at a time without getting all wired about everything else. You'll feel better as conquer each thing and believe it or not, will actually end up taking less time - trust me, I've gone through this process way too many times and I still don't like it.

    The other point to keep in mind when you adjust from Win 7 to Win 11 - remember that in large part, all the "concepts" are pretty much the same, it's just that things look different and may involve different steps. I had a brother who treated every new thing as if the world got invented all over again with each new thing. Suffice it to say, he had a hard time of it;\

    Re: Acrobat - here ya go

    Adobe - Adobe Acrobat Reader DC Download | Free PDF viewer for Windows, Mac OS, Android

    Sorry to hear about the demise of your old computer

    I think I may purchase the student version of Office. I’m afraid if I try to install the 2010 office disk, it may just cause more issues. There was lots of updates to Office 2010, and now that it’s no longer supported, I won’t be able to download any of the old updates. I know you said you were able to install office 2010 on your Dell running Windows 10 or 11, I can’t remember! But, I’m just a scaredy cat to try.

    Am not going to encourage or discourage you in terms of Office Home & Student versus trying Office '2010 to see if it will serve your purposes other than to say, you wouldn't be able to screw anything up by just installing / uninstalling '2010 but if you did decide to try it, after you install it, you'll want to install this '2010 service pack next

    Description of Office 2010 Service Pack 2 - Microsoft Support

    the only other thing I'll say is - follow the route that you are most comfortable with - not what anyone else says (including me)

    ............... I’ve got the new monitor.. next I’ll get a printer. For all I know I may even need speakers. I will probably need to get Office. If I use the free online Word and Excel, is there a way to use that feature to read what I have saved in my documents? Or is just for creating documents?

    #1 - Quick comment about the monitor, I've had a bunch of different ones over the years - some that came with software which I never installed.

    #2 - Re: free Office apps - yes it can be used to open/read (and edit) existing documents. Best approach, take a simple file and start with that - learn (ask) as you go. The online apps don't have all the same features as the desktop apps but it al;l comes down to what you need things for. I'm one of those types that probably only uses 10-20% of what any program can do except for very specialized tasks. I don't try to learn everything there is to know about what a program before I start to use it. Instead, I focus on what I need to get done and work my up from there

    I’ll need to download Chrome, Firefox, and probably a free version of acrobat so I can read PDFs. Do you have a link you can send me for Acrobat?

    FWIW, I used to be a die-hard Chrome user but have since adopted Microsoft Edge - keeping Chrome as my secondary browser. I have Firefox installed as well but can't remember the last time I opened it to use it for something. Moral of story - don't discount MS Edge out of hand - you may just end up liking it.

    In closing, here's the process I go through with any new machine

    #1 - Let the system go through it first initialization. If you don't already have a Microsoft Account, create one and use that as your Windows login ID - hopefully you'll be able to do that before you go through the W11 set up process. In case you need it, here's the link

    Sign in to your Microsoft account

    *** another suggestion if you don't have a MS Account, create it using an @Outlook.com email address - not you @Gmail address

    #2 - After the system starts up for the first time, let the system check and install all Windows updates - all described in

    Update Windows

    #3 - At a minimum, make sure you have an anti-virus program installed & running. Windows Defender will be there by default. I'm partial to a program called <MalwareBytes> - there is a free version if you don't want to pay for <Pro> - the link for that is

    Malwarebytes Cyber Security for Home & Business | Anti-Malware

    #4 - From here on forward, install the things in the order you deem those to be important to you

    This should keep you busy for a minute or two - will wait for the next installment 😊

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2022-12-07T01:34:20+00:00

    Good evening Karl!

    Good news, I found the disk for the display monitor.. I hadn’t thought about what the connection will be from the the new Samsung Syncmaster ti the new Dell. You’re right - it could be a totally different connection. Same concern with the printer from 2009!

    Bad news is my old Dell konked out earlier! It was getting longer and longer to warm up, and just a little while ago, it refused to turn on! I checked all the connections, and they were all good.

    The 4th time I tried to turn it on, it took its regular long time to come to life. It turned on, but seemed to go to sleep rather quickly. Usually, I jiggle the mouse to wake it up, but the screen just stayed dark.. it didn’t wake back up.

    I thought I was going to be able to take my time, and even bought a new display monitor so that I could keep the old Dell going, while I worked to set up the new one! Oh well. My plan didn’t pan out.

    I think I may purchase the student version of Office. I’m afraid if I try to install the 2010 office disk, it may just cause more issues. There was lots of updates to Office 2010, and now that it’s no longer supported, I won’t be able to download any of the old updates. I know you said you were able to install office 2010 on your Dell running Windows 10 or 11, I can’t remember! But, I’m just a scaredy cat to try.

    Since the Canon printer is no longer supported, with no drivers to download, I’ll need to get a printer.

    Thanks for hanging in there with me! I’ve got the new computer, and I’ve got the new monitor.. next I’ll get a printer. For all I know I may even need speakers. I will probably need to get Office. If I use the free online Word and Excel, is there a way to use that feature to read what I have saved in my documents? Or is just for creating documents?

    I’m getting anxiety just thinking about getting all the hardware and software to work together seamlessly. I’ll need to download Chrome, Firefox, and probably a free version of acrobat so I can read PDFs. Do you have a link you can send me for Acrobat?

    I’ll keep you posted. Thank you for your encouragement and all the links you’ve sent! I’ll try to work on everything in a few days.. I need a break 🙃

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments