Today Nov 11, 2022 I received an email from *** Email address is removed for privacy *** with the heading Disabling TLS 1.0/1l1 for POP3 and IMAP4 on December 01, 2022. Is this real or spam?

Thank you, Karl, for your speedy quick reply! -- I can guess just how busy you are - I understand how difficult it must be when you are handling so many different questions for so many different people!

Regarding trying to update to Windows 10 on my old Dell.... It came with Windows 7 already installed. I haven't yet looked in the back of it to see if the "license key" is there. I may need to look up some old paperwork. I still have my Service Tag, and the Express Service Code. I've had this Desktop model since March 2014!

To use on the new Dell, I checked out the link you gave me for signing up for FREE Microsoft 365 or the Free online Office apps . I didn't continue with the sign up, because I thought there would be a "catch" of some sort - like, 30 days free trial! I really want to have the software on my computer, like I do now.

I planned to get the new printer today, and inks, but, I decided that I would see whether the old Canon would work with new computer. Also, will try and see, when the time comes, if the old Office 2010 disk (which I still have the license key) will work with new computer. From my research, it looks like, from what I read, Canon discloses my Canon printer isn't compatible, and Microsoft discloses Office 2010 isn't compatible with Windows 11. But, I can always try, right? I really only use Word and Excel. I never even set up Outlook from Office 2010!

I also like the idea you gave me a while back on how to make the new Windows 11, (if I continue with trying the new computer), look like my old Windows 7! I think that would help me tremendously. I didn't go to the site yet, I'll need to check out how their downloaded programs work, and what the fees are (monthly, yearly, etc).

Thank you again.

I am inclined, like you, to move forward and SET UP THE NEW COMPUTER. I don't like change, and worry if even my old speakers from Logitech will work!

I really am nuts! Your advice and suggestions do all make sense. And, you give me hope that I can make all these changes! Your support really helps!

Forgive me for not going through this entire thread before posting this response but time is kinda limited today so going to just make some general comments in the meantime

If this were me having to do things - here's the way I'd go about it

#1 - Just take your time this month (before Jan) to set up the new computer and see how things go. Leave everything else as is until you're done with this wask

#2 - As for upgrading your W7 to W10, one thing that jumps out at me is that if there was a printer driver for Win 10 that works, I'd be really surprised if it didn't work on Win 11 - what is the printer model involved

#3 - Re: Office '2010, would try and install it on your WIn 11 machine if you still have the product key for it and see if it activates. What you you won't be able to do with Outlook '2010 (if you were going to use it) is that you would not be able to use it with an Outlook.com based account (@Outlook @Hotmail @Live @MSN). Office Home & Student doesn't come with Outlook

#4 - In case you're not aware, you can use the free online Office apps for Word, Excel, Powerpoint which may serve your purpose and if it does, save you some money

Create, share, and collaborate for free with Office on the web

https://www.microsoft.com/en-us/microsoft-365/free-office-online-for-the-web

As that old saying goes "Slow and steady wins the day" 😊

Hi Karl! I hope you are having a great day!

I think (possibly) I've made my decision to go with the New Dell Inspiron Compact Destop i3910! I purchased it for $499 at Costco (I have until January to return it, if I change my mind). It does come with windows 11. Sooooo, I am still wonder if I should try to update my current Dell Inspiron i660 from Windows 7 to Windows 10... You gave me a link a while back for a free download. Maybe I should check that out before having to buy a new printer and inks, and another version of Office. ( I currently have Office 2010, which I believe is not compatible with Windows 11, but, it supposedly would be compatible if I update my current Dell to Windows 10.)

Sorry for driving you crazy! I don't even know if my old Dell would work well with an update to Windows 10! WOULD IT?

If I do change computers to the NEW one, I would buy a printer for $79.99 at Staples, and Inks are about $30 for a black and color together. The Microsoft Office Student/Home version is $149 approx. -- It's getting pricey for everything.

I am inclined, like you, to move forward and SET UP THE NEW COMPUTER. I don't like change, and worry if even my old speakers from Logitech will work!

I really am nuts! Your advice and suggestions do all make sense. And, you give me hope that I can make all these changes! Your support really helps!

#1 Good to hear that I was totally off track on thinking if I was unable to update/upgrade, that I could do what Microsoft wrote --"we provide an opt-in endpoint for you to continue connecting with TLS 1.0/1.1. " That's how I ended up with the Microsoft article on "Opt in to the Exchange Online endpoint for legacy TLS clients using SMTP AUTH. Phew, I dodged WWIII on that one!

#2 I had written that "if in a little more than 2 weeks, if I find I cannot access my email, etc." __ I meant I have a WINDOWS 7 (with Service Pack 1) running on my desktop. I actually have MICROSOFT OFFICE 10 on my Dell Computer. SORRY, I apologize for writing Office 7. I told you, I am an idiot! I just meant to say if on Dec 1, my access to my email isn't working on my desktop, that I would seek professional help..and cross my fingers someone could fix it!

I use Outlook.live.com/mail as the address on my browser to access my email accounts - one account I access on Firefox, and the other one on Chrome. And, I do like your idea of doing the incognito way of staying private. So, I guess I am using Outlook.

#3 On my iPhone, when I look at settings, - mail - and then look at the setup for the name of one of my email accounts, it shows OUTLOOK about the account name, and it only shows advanced settings that use SSL. When I check the other account on my phone by going to settings - mail, I find that above the name of the account it says IMAP... it then has in its INCOMING MAIL SERVER settings Host Name: imap-mail.outlook.com. Outgoing MAIL SERVER: SMTP smtp-mail.outlook.com. Also PRIMARY SERVER smtp-mail.outlook.com as ON -- Use SSL is ON, and it's Server Port 587....

I have no idea why the first hotmail account actually shows OUTLOOK above the hotmail account name. And the other hotmail account shows IMAP ACCOUNT INFORMATION written above the hotmail account name

I believe I had set up the iphone with both email accounts the same way. Not sure why the SMPT is the mail server with IMAP for one of the accounts.

Maybe I need to call Apple, or Verizon, and ask them how to delete that account, and re add it back? I am using IOS 15.6.1 with my iphone is an 8. Not the newest phone, and I think I'm behind on doing another update, but the operating system isn't too far behind the most recent update.

You mention an OUTLOOK mobile app. I don't get my mail on my phone by going to an app. I just go to the little mail icon on the phone's screen. Maybe I should have an OUTLOOK app? I never knew there was one!

Maybe I'll try what you said. I can delete the troubling hotmail account (the one that got the Microsoft letter about Disabling TLS etc) that shows IMAP, and try to add it back onto my phone, and see what happens!

I just went on my iphone, and went through the the motions to "add" an email account. Choices are iCloud, Microsoft Exchange, Google, Yahoo, Aol, and Outlook.com. I've looked at some youtube videos and every time someone uses the Outlook.com choice to add a hotmail.com account, the name hotmail in the email address changes to outlook.com. Then they start proposing using an alias through Microsoft. Not sure how to do that either. Why does everything have to be so difficult for ME to understand! Since you mentioned "Exchange," I'm curious to try that one, to see if it will allow me to keep the hotmail.com address. I just don't want to delete the email account, without actually knowing that I'll be able to keep the hotmail.com name!

#4 I'm beginning to think that the reason only one email got the Microsoft notice, is because it was the account that uses IMAP on my phone. I have no clue how the access works on the DESKTOP because I am using the same Outlook.live.com/mail website for both accounts.

Now I have made an absolute fool of myself, making all kinds of typos while trying to explain what I've done, what I'm using, and what I'm going to try and do. I really do apologize for driving you crazy with my questions, and uneducated guesses of what to do! I wish I had half the brain you do!

#1 - Re: "how to Opt in to the Exchange Online endpoint for Legacy TLS clients using SMTP Auth."

Not relevant to Outlook.com based accounts (@Outlook @Hotmail @Live @MSN)

#2 - Re: "I find that I cannot access my email on my desktop that runs Office 7"

If by "Office 7" you are referring to Office '2007, then the short answer to that is that you will need to upgrade Outlook since Outlook ' 2007 can no longer be used to access any Outlook.com accounts. That's explained in the following article but it can all be condensed to what I have just stated

Upcoming changes to Outlook.com may impact some legacy versions of Outlook for Windows https://prod.support.services.microsoft.com/en-us/office/upcoming-changes-to-outlook-com-may-impact-some-legacy-versions-of-outlook-for-windows-1c856bf5-699d-423d-b4da-56dd1ba65543#ID0EBD=Outlook_2007_and_Outlook_2010

a) be aware that new versions of Office aren't supported on Windows 7

b) if you don't want to upgrade Outlook, you may want to consider an <email client> like "emClient" - free if you don't have more than 2 email accounts

https://www.emclient.com/

#3 - Re: " I know uses IMAP on my iPhone."

Why? The default for an Outlook.com account is "Exchange" which is the way it should be configured unless you have a very serious reason to configure it as IMAP and I can't think of what reason would be. Just need to remove the account and re-add it by just entering the email address / password for the account. This is assuming that you are using a reasonable current version of IOS and the Outlook mobile app is up-to-date. I just use an iPad and not an iPhone in terms of IOS.

#4 - Re: "Why did one account get the notice and not another"

Honestly, can't answer the question. I have multiple Outlook.com accounts and only one so far as received the notice but I haven't gone through to see how each of the accounts have been configured on my test systems. I don't use Outlook.com email accounts for anything other than for testing purposes

Required Forum Disclaimer: The above link (emclient.com) is a non-Microsoft website. The pages appear to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.