This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I have used hotmail for free for more than ten years. Today I received a message from Microsoft telling me that I don't have enough space and I cannot send or receive messages. They say I have to pay monthly or annually to be able to do that. I have deleted almost all my messages from Hotmail, but the message is still there. I feel Microsoft is forcing me to pay for hotmail now.
Managing personal Outlook.com account settings, security, and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Microsoft is shady. This monthly charge is “nonsense”. It’s a way to “force” people to delete certain “sensitive” information out of their email inbox. Since I wrote this post and my first post, now all of a sudden I cannot get into my email inbox at all!!!
I switched and receive and send emails on a different server for free. After 30 years, Hotmail and Gates can shove it!
Greedy little bastards!
Yes, I have the same problem after over 20 years with a hotmail account. I refuse to start paying for a personal account with barely any incoming emails. Now, I will have to literally everything switch over to a different email, which will be a slow process, but one I’m willing to take seeing that I feel like I’m in a hostage situation. Thanks a lot for the grief.
Microsoft support will probably contact you after your post. They did for me. They then gave me a link where i could see all the messages in my Sent folder that had attachments and that I could bulk delete. Strangely, without this link I was not able to see which messages were using up a lot of storage. But then they gave me access and I could delete and I could continue to use my Hotmail
Hi never got anything like that, ended up having to pay €1.99 a month for my 15 yrs of free hotmail i was stopped from using it if i didn't pay and i keep getting notifications from google services your account storage is full and won't be able to "feels like use anything" don't know what to do, i am not tech savvy, i thought getting my last phone with 512 gb storage would cover all this