Why does Microsoft want to charge me for Hotmail service when I have deleted almost all messages ?

Anonymous
2023-03-29T17:14:16+00:00

I have used hotmail for free for more than ten years. Today I received a message from Microsoft telling me that I don't have enough space and I cannot send or receive messages. They say I have to pay monthly or annually to be able to do that. I have deleted almost all my messages from Hotmail, but the message is still there. I feel Microsoft is forcing me to pay for hotmail now.

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  1. Anonymous
    2023-06-05T15:25:05+00:00

    Please can some one help me is there a telephone number for outlook email in Ireland? i just can't find it, i have been on this forum before cos i was shocked i had to pay for hotmail after 15 yrs so i ended up paying cos i coundn't receive or send messages " thought is was a scam at first" the cost was €1.99 a month, "2 payments later" i do online classes, just went to review my hotmail/outlook emails notes online and it has happened again ??????????? The same you can't receive or send email messages, storage full,??????i i have a class in morning what do i do, too stressful, i deleted as much as i could who do i send a complaint/report to thank you

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  2. Anonymous
    2023-05-14T08:11:07+00:00

    I exactly feel the same!! Not happy at all!!’ Bad service from Microsoft and not going to pay !!! Goodbye!!!

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  3. Anonymous
    2023-05-01T23:06:09+00:00

    Been here since it started, decades, and Hotmail has screwed me. Pulling it all off microsoft. Such jerks.

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  4. Anonymous
    2023-05-01T07:20:20+00:00

    I have been using hotmail since 96 and they are also forcing me to pay the fee to free my emails. This is outrageous.

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