Cannot manually sort folders with new Outlook

Anonymous
2023-07-03T12:33:06+00:00

Hi All

I'm loving the new Outlook, however I'm having real difficulty manually sorting my email folders.

Clicking & dragging the folder, only allows me to drop the folder INTO another folder, but doesn't allow me to drop it in between other folders (meaning I cannot re-arrange / sort the folders manually).

Right clicking the folder and clicking "Move", again only allows me to move the folder INTO another folder. There is no "move up or down" option unfortunately.

It is currently sorting my folders in alphabetical order, but I wish to change this. I have been through all the settings and cannot find anywhere I can manually sort my email folders.

Can anyone assist?

Thank you

Thomas

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-04-24T15:57:16+00:00

    Yeah, we need Microsoft to implement this into their New Version of Outlook :( I've been waiting a year QQ

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  2. Anonymous
    2024-04-24T15:32:13+00:00

    Ah, it looks like mine is the original. I'm so sorry to give false hope!! I thought I may have found relief for this issue. It wasn't allowing me to attach a photo to my last response but this is what I see.

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  3. Anonymous
    2024-04-24T15:06:47+00:00

    I was having this same issue today and it was driving me nuts but I figured it out how to fix it on my outlook app on my desktop. I hope this is helpful! I went to the "Folder" tab at the top of my outlook app on my computer, then unclicked "Show All Folders A to Z" and it fixed it immediately and now I can move folders around in different orders. I never clicked this button to begin with, but that's besides the point. Hope this helps!!

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  4. Anonymous
    2024-04-09T15:15:17+00:00

    Agreed! The favoriting folders workaround isn't sufficient for me either, as it doesn't bring in the nested folders within it which is crucial for me.

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  5. Anonymous
    2024-04-08T15:57:38+00:00

    I think the problem most people are referring to on this thread is when they create their own folder structure...

    No, the issue equally applies to all New Outlook folders, both our own and the program's default ones: the software won't let us manually move and rearrange them.

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