I can not receive or send email because One drive is full

Anonymous
2023-03-23T18:01:04+00:00

I can not receive or send email because One drive is full. My one drive is full over 5GB but my email is only 2.6GB out of 15GB yet I cannot use my email. Why is it using my One drive quota for my email?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-03-23T18:04:14+00:00

    A change to the email and OneDrive storage has been rolling out since February 1.

    One change is OneDrive storage is now being called Microsoft storage.

    Changes to Microsoft 365 email features and storage - Microsoft Support

    This change adds your Outlook.com attachments and inline images to the OneDrive storage.

    Check your OneDrive storage and the amount of storage used by the Outlook.com attachments and inline images will show.

    OneDrive Storage

    You can check Mocrosoft and email storage here: https://outlook.live.com/mail/0/options/general/storage 

    If the OneDrive storage is over the limit, your email account will not be able to send and receive emails.

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  2. Anonymous
    2023-03-25T18:53:44+00:00

    What happens to the e-mails that were not received!?! I had this exact problem. I supposedly have 15gig storage, but was considered over storage with around 8gig due to this odd new change. I removed enough files to be under again, but the missing e-mails that failed to be received are still nowhere to be found. WHERE ARE MY MISSING E-MAILS?

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  3. Anonymous
    2023-03-28T17:57:15+00:00

    I had the same issue. Where are my emails?!! I suddenly noticed that I wasn't receiving emails. They were shut off for 4 days until I was able to clean up some storage issues. I have no idea if anything important came through during that time.

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  4. Ron-6928 4,991 Reputation points
    2023-03-28T18:05:28+00:00

    They all bounced back to the senders. You will not get them unless they resend them back to you.

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  5. Anonymous
    2023-03-30T11:15:51+00:00

    I am trying to restore my email function due to lack of storage.

    Which option should I take? I do not appear to be able to use the email regardless of how much information I delete.

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