I can not receive or send email because One drive is full

Anonymous
2023-03-23T18:01:04+00:00

I can not receive or send email because One drive is full. My one drive is full over 5GB but my email is only 2.6GB out of 15GB yet I cannot use my email. Why is it using my One drive quota for my email?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-08-10T18:24:51+00:00

    You have to clean up Onedrive. Go there and remove, either by deleting or moving the files to your folders on your computer, to free up space. In my email account, I deleted the majority of emails, emptied most folders, and always keep deleted and junk folders empty. I also turned off One Drive, so it doesn't save every single thing on my computer. This seems to have done the trick.

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  2. Anonymous
    2023-08-10T17:08:07+00:00

    I already pay monthly for Microsoft 365 & constantly get offers to subscribe to 365 as if I don't have it. I have 3 email accounts: ******@mail.com ; ******@gradientadvisors.com ; ******@mahoneyCFP.onmicrosoft.com. The account associated with the mail.com email says that OneDrive is 97% full but I got another message that it was full and my Outlook is shut down. I can't access my contacts anymore and don't receive emails on my gradientadvisors.com email in Outlook...only can see them if I log in to Microsoft 365 directly.

    Apparently OneDrive is downloading everything on my computer and I've used up my 5 gig that comes with the 365 subscription. How can I add to the storage without adding another Microsoft 365 subscription? I am not internet savvy but I need to access my contacts and receive the emails from mail.com AND gradientadvisors.com as soon as possible!

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  3. Anonymous
    2023-07-07T22:26:47+00:00

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  4. Anonymous
    2023-07-07T22:00:45+00:00

    Why is Outlook operation tied to One Drive storage. I get message that Im using an Ad blocker and must increase One drive storage for $1.95/month,

    Why must i now pay for using Outlook mail??

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  5. Anonymous
    2023-06-27T18:38:07+00:00

    All of a sudden. I was unable to send or receive emails using my personal hotmail account which i have had for years and years. (When I got a new laptop I needed to register an email with my pc and microsoft. Even though my personal hotmail account was nothing to do with my One Drive. Somehow, my personal hotmail and my OneDrive have linked. HOW I RESOLVED THE ISSUE.

    1. Log into your hotmail account on line. 2. On the left hand side click on the one drive blue cloud icon. 3. Move the files from the one drive to your own documents. Basically remove the files from onedrive and plonk them anywhere but onedrive. 4. Restart laptop, (or you could try refreshing the page. Problem resolved.

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