New Outlook won't let me add my outlook email account.

Anonymous
2023-08-11T16:07:39+00:00

New Outlook won't let me add my outlook email account. "This email account cannot be added to Outlook" Advanced setup does not work either?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-10-06T12:36:14+00:00

    No problem.

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  2. Anonymous
    2023-10-06T02:55:25+00:00

    I finally got on with Microsoft outlook help. They offered to toggle back to the old email format for me.

    I then added all 3 email accounts. Everything now works. I will not toggle back to the new email because I think it is junk.

    They may force me someday but I will cross that bridge when I come to it.

    Thanks for your help.

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  3. Anonymous
    2023-10-05T17:28:08+00:00

    Yes, I have Microsoft 365. I just opened Word and Excel. They work fine. Maybe I need to restart now? I'll try that.

    Nope, restart was no help. I tried to readd the account but it still says "Already added". Since it does not appear in the list, I cannot delete it either.

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  4. Anonymous
    2023-10-05T15:45:25+00:00

    You might also try installing from the Microsoft Store. Your data may still transfer over. https://www.microsoft.com/store/productid/9NRX63209R7B?ocid=pdpshare

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  5. Anonymous
    2023-10-05T15:43:04+00:00

    Do you have Microsoft 365? Maybe thats the problem.

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