New Outlook won't let me add my outlook email account.

Anonymous
2023-08-11T16:07:39+00:00

New Outlook won't let me add my outlook email account. "This email account cannot be added to Outlook" Advanced setup does not work either?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-10-25T17:25:58+00:00

    Good! Thanks for sharing what fixed it for you.

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  2. Anonymous
    2023-10-25T16:19:22+00:00

    Reading some of the other posts and trying different options, it turns out my windows Hotmail account is not the same as a Outlook account which is needed in the first place. I made a new Outlook account and was then able to add my karoo account. Problem solved, thanks for all the help and input. I now have a Hotmail account, Gmail account, karoo account and a new Outlook account all working correctly.

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  3. Anonymous
    2023-10-25T15:24:11+00:00

    That's a good idea. It might just work!

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  4. Anonymous
    2023-10-25T15:23:24+00:00

    Try an authentication option for your incoming IMAP

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  5. Anonymous
    2023-10-25T15:15:40+00:00

    Interesting...It let me add my personal email (Gmail) too. Maybe open your own thread to get some fresh attention from the support staff.

    Hmm lol you just gave me an idea for a workaround. I *can* add my gmail (which i've transitioned away from, still gotta monitor it though.) It is unassociated with my MS account, not an alias, etc. I'm thinking i should be able to: A) Set my primary alias to my MS email; B) Sign in with MS email; C) Explicitly add my personal email. I wonder if after doing this, i'd be able to remove the MS email... 🤔 That would be crazy. Can't test it until next week though, swapping primary aliases can only be done twice a week.

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