My frontier email account stopped working on November 9th. I spent 1 hour on the phone today Novermer 21st with Frontier Tech Support and we tried everything to get it working. Per her request I deleted the account from outlook and have tried about 20 times to add it with no success. I have tried to set up the account manually to no avail. I am able to access my email through the Frontier website but would rather have it send/receive through outlook. Each time I try and add the account the enter your user name and password for the server pops up without me even entering that information and then I get "something went wrong". I can go into change account settings and change the settings to what I was given but still no luck. My husband also has a frontier email account and his works fine, same settings and i am using. I have Outlook 2019. That login box just keeps popping up but will not accept my email or password.
Any help would be greatly appreciated. Also, I am pretty computer illiterate.