New Outlook won't let me add my outlook email account.

I set up a new email address linked to my Microsoft account for my new outlook account. Sometimes I see it with all lower case and sometimes I see it the way I originally entered it with lower and upper case. I wrote down the password (to make sure I keep track of it. It will not accept it and rejects attempts to send email.

It seems there is no way to get help from Microsoft. I am guessing you charge for your services. How much?

The so called New Outlook for Windows is not an email client, it's not even a program. It's nothing more than a MS Edge extension that acts as a Graphical User Interface(GUI) for a server side process. It's glorified WebMail that needs to collect and catalog all of your email accounts on a centralized cloud server rather than syncing emails to a person's physical device.

Note: In a healthcare environment the storage of email that contains ANY patient information by a third party outside the control, security, or possession of either the sender or receiver is a blatant violation of HIPPAA laws.

However, in my case New Outlook for Windows will not even open. All I get is this error message:

Hmmm… can't reach this page outlook.office.com’s server IP address could not be found.

I use a web browser to go my outlook.com email account and I am forced to install the new outlook from the MS Store. I click INSTALL and the New Outlook will not even open. Screenshot below. Basically my Outlook.com email account has been rendered useless, unless I convert it a MS365 premium account to restore outlook.live.com access.

I did not have any issues logging in, My org got me office 365 standard trial

Today when i logged in outlook.com (empty email) then went into Outlook (New) the first thing it does, is connect to the exchange server from outlook.com

Outlook.com is a dummy domain. It uses our domain that we don't use.

We removed the subscription, But now it seems as i am stuck with this. even when its removed from admin.microsoft.com, It will not let me login using Manuel settings anymore when it use to work.

It seems as we are bing punished for buying Microsoft 365. this is the second email that has been affected on our domain. we need to be able to either be able to clear data out of microsoft, Or microsoft has to come up with another way with auto-discovery or a option to auto check accounts or not.

My issue is exactly like this one:

https://answers.microsoft.com/en-us/outlook_com/forum/all/how-do-i-close-my-outlookcom-exchange-account/f854fb86-fa77-4211-850d-8428a63fa3d3

I eventually got it to work, but I am not exactly sure how!

I'm having the same issue with the new Outlook. This reply doesn't help as the old Outlook executable no longer exists. Microsoft must have deleted it when they installed the new Outlook. The same issue arose last time this happened and they had to reverse the whole release. They should probably do the same thing again. New Outlook just doesn't work with 3rd party hosted email addresses.