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New Outlook won't let me add my outlook email account. "This email account cannot be added to Outlook" Advanced setup does not work either?
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Interesting...It let me add my personal email (Gmail) too. Maybe open your own thread to get some fresh attention from the support staff.
Changing your primary alias doesn’t really affect the functionality of your Microsoft account. You can still use your personal email as a secondary alias to sign in anywhere. It just gives you more functionality if you sign into the new outlook with the @outlook.com alias.
I was having the same problem. Logging into account.microsoft.com as my @outlook.com address, then switching the @outlook.com address to be the primary alias (Your Info from the top ribbon I think) fixed the problem for me. I was then able to add the @outlook.com address to new Outlook.
POP3 is not supported by the new Outlook. What is Karoo exactly? Is it an email service?
Hmm...it fixed it for me, but I'm not sure what else could do it. Maybe open your own answers thread to get some fresh attention from the support staff.