After update to 16.73 Outlook for Mac, Yahoo mail keeps re-syncing and reloading. Changes made in Outlook AND Yahoo are not syncing.

Anonymous
2023-05-19T18:05:24+00:00

Prior to this update, I had no issue with Outlook for Mac and Yahoo. I just updated to 16.73 (23051401). After updating, I had many problems with the Yahoo mail from within Outlook. It worked for the first 15 minutes, then got login errors and IMAP errors. I deleted the Yahoo account from Outlook and then quit. I then went back to Yahoo and got a new app password. I restarted Outlook and added the new app password obtained from Yahoo. It worked for the first 15 minutes then started to suddenly empty out all emails in all folders. Then the emails would eventually re-sync and reload from Yahoo. This now happens constantly. I tried the same uninstall reinstall process again, and nothing changed. Now also changes I make within Yahoo via my browser are not reflected in Outlook and changes made to Yahoo mail within Outlook are not saved when the emails clear, res-sync and reload, and they are not reflected in Yahoo online either. It's stuck in a loop. New emails DO ARRIVE and get added to the loop. Also there is a constant attempt to recreate the basic Yahoo folders: Drafts, Archive, Junk, Bulk. I get error messages saying can't be installed because they already exist - which they do! Why is it trying to reinstall them as if it is a new connection with Yahoo?

My setup is the following using OUTLOOK for MAC - BUT NOT NEW OUTLOOK. New Outlook does not support all the folders I have created over the years for organization and am unwilling to lose. I have a 16 inch MBPro M1 Max chip. Running Monterey 12.6.5.

AS a side note, I have for the past year or more had problems where white-listing emails does not work. Outlook is putting emails of people I email with regularly into SPAM. I whitelisted many of them, but Outlook is ignoring the classification and still putting those emails into SPAM.

Outlook | MacOS | Legacy Outlook for Mac | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

329 answers

Sort by: Most helpful
  1. Anonymous
    2024-02-20T17:55:57+00:00

    Many thanks!

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-02-20T17:43:19+00:00

    Hi HoctorDaloiaz

    That's what you usually see for Microsoft accounts like hotmail etc but not for 3rd party providers like Yahoo and Gmail.

    I believe with new outlook, everything goes through MS cloud and copy of all emails from 3rd part provider is also stored on MS cloud. Probably, that's why you don't see any imap settings.

    I'm just guessing here as I haven't migrated to new outlook yet.

    Regards

    Sudhanshu

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-02-20T17:35:55+00:00

    So far, this has NOT worked for AOL e-mail, but then I only tried to change the default port, and I did not set up all over again according to DavidMoore's image. I will try to do this later. Thanks, though, Sudhanshu, most appreciated!

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-02-20T17:20:08+00:00

    OK. I'll delete the account and try again.

    THANK YOU so much for helping everyone with this!

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2024-02-20T17:14:50+00:00

    Strange, for Yahoo account in new Outlook for Mac 2021 (version 16.82)

    , I don't have any parameters; just full name and email address

    Was this answer helpful?

    0 comments No comments