After update to 16.73 Outlook for Mac, Yahoo mail keeps re-syncing and reloading. Changes made in Outlook AND Yahoo are not syncing.

Anonymous
2023-05-19T18:05:24+00:00

Prior to this update, I had no issue with Outlook for Mac and Yahoo. I just updated to 16.73 (23051401). After updating, I had many problems with the Yahoo mail from within Outlook. It worked for the first 15 minutes, then got login errors and IMAP errors. I deleted the Yahoo account from Outlook and then quit. I then went back to Yahoo and got a new app password. I restarted Outlook and added the new app password obtained from Yahoo. It worked for the first 15 minutes then started to suddenly empty out all emails in all folders. Then the emails would eventually re-sync and reload from Yahoo. This now happens constantly. I tried the same uninstall reinstall process again, and nothing changed. Now also changes I make within Yahoo via my browser are not reflected in Outlook and changes made to Yahoo mail within Outlook are not saved when the emails clear, res-sync and reload, and they are not reflected in Yahoo online either. It's stuck in a loop. New emails DO ARRIVE and get added to the loop. Also there is a constant attempt to recreate the basic Yahoo folders: Drafts, Archive, Junk, Bulk. I get error messages saying can't be installed because they already exist - which they do! Why is it trying to reinstall them as if it is a new connection with Yahoo?

My setup is the following using OUTLOOK for MAC - BUT NOT NEW OUTLOOK. New Outlook does not support all the folders I have created over the years for organization and am unwilling to lose. I have a 16 inch MBPro M1 Max chip. Running Monterey 12.6.5.

AS a side note, I have for the past year or more had problems where white-listing emails does not work. Outlook is putting emails of people I email with regularly into SPAM. I whitelisted many of them, but Outlook is ignoring the classification and still putting those emails into SPAM.

Outlook | MacOS | Legacy Outlook for Mac | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

329 answers

Sort by: Most helpful
  1. Anonymous
    2024-02-20T16:25:06+00:00

    Hi Pacopublic

    After adding Yahoo email to your outlook using either your Yahoo email password or App password using "Generate App Password" feature, please open yahoo mail configuration setting by going to Outlook-->Settings/Preferences-->Account --->Yahoo mail from menu

    On the configuration page, you will see parameters for Incoming server and Outgoing server.

    Please select "Override default port" for outgoing server and input 587 in port field of outgoing server. By default, it is 465.

    After change, this is what it should look like:

    outgoing server:

    • Server - imap.mail.yahoo.com
    • Port - 993
    • Requires SSL - Yes

    Incoming server:

    • Server - smtp.mail.yahoo.com
    • Port - 587 (By default, this is 465)
    • Requires SSL - Yes
    • Requires authentication - Yes

    Regards

    Sudhanshu

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-02-20T16:16:51+00:00

    I don't see any outgoing server setting for yahoo mail in Outlook for mac. I have added a new yahoo mail account to outlook for mac but it doesn't ask any POP or SMTP settings.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-02-20T15:31:59+00:00

    Hi Rocleaner

    What worked for me is overriding the default port to 587 for outgoing server...no idea why, but once I made this change, the same issue stopped reoccurring.

    Regards

    Sudhanshu

    Sudhanshu,

    For those of us using Legacy Outlook and are technically challenged, can you pls provide step-by-step instructions for "overriding the default port to 587 for outgoing server"?

    I haven removed Yahoo from Outlook because of this issue and will add the account back to try this solution.

    Thanks in advance for your assistance.

    Pacopublic

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-02-20T13:12:05+00:00

    Yay, this is working! THANK YOU!!!

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2024-02-20T12:57:42+00:00

    This fix seems to be working for me - thank you!

    Was this answer helpful?

    0 comments No comments