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Prior to this update, I had no issue with Outlook for Mac and Yahoo. I just updated to 16.73 (23051401). After updating, I had many problems with the Yahoo mail from within Outlook. It worked for the first 15 minutes, then got login errors and IMAP errors. I deleted the Yahoo account from Outlook and then quit. I then went back to Yahoo and got a new app password. I restarted Outlook and added the new app password obtained from Yahoo. It worked for the first 15 minutes then started to suddenly empty out all emails in all folders. Then the emails would eventually re-sync and reload from Yahoo. This now happens constantly. I tried the same uninstall reinstall process again, and nothing changed. Now also changes I make within Yahoo via my browser are not reflected in Outlook and changes made to Yahoo mail within Outlook are not saved when the emails clear, res-sync and reload, and they are not reflected in Yahoo online either. It's stuck in a loop. New emails DO ARRIVE and get added to the loop. Also there is a constant attempt to recreate the basic Yahoo folders: Drafts, Archive, Junk, Bulk. I get error messages saying can't be installed because they already exist - which they do! Why is it trying to reinstall them as if it is a new connection with Yahoo?
My setup is the following using OUTLOOK for MAC - BUT NOT NEW OUTLOOK. New Outlook does not support all the folders I have created over the years for organization and am unwilling to lose. I have a 16 inch MBPro M1 Max chip. Running Monterey 12.6.5.
AS a side note, I have for the past year or more had problems where white-listing emails does not work. Outlook is putting emails of people I email with regularly into SPAM. I whitelisted many of them, but Outlook is ignoring the classification and still putting those emails into SPAM.
Using older versions of Outlook for Mac in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Strange. I also depend on moving files for workflow, but the Move function does indeed work for me in New Outlook. Both with "move" and/or drag and drop into other folders.
I'm using Yahoo with IMAP (not Microsoft Sync)
I still miss my Rules though.
I have installed a beta version 19.75 (23062503) which does NOT fix the problem either. MS have this problem listed in support with a workabout that is to use New Outlook. But New outlook also does not work for me. I can get by with some of the New Outlook deficiencies except that the Move search function does not work. I do a lot of moving emails from the inbox and sent folders to multiple folders in my workflow - something I really like in legacy outlook as compared to Apple Apple mail which is quite cumbersome. So currently I am using Yahoo mail in the Safari browser which at least has a similar move function to legacy Outlook. Really hope they get this fixed. I have emails from MS Support in May that acknowledge the problem and say the problem will be fixed with an update. But has not been done in more than a month with updates progressing to 19.75 already. I have sent numerous followup emails to MS Support but have yet to get a response. Super frustrating.
This has driven me insane for about 3 weeks now with the disappearing emails and folders and then the resynching process starts all over again. Hours and productivity have bee lost. Whatever I am working on is lost and I keep deleting the same emails. I have spend hours this week on the phone with AOL who made me pay for support to delete and recreate my email account -- which did not solve my problem and then told me to call Microsoft. I called Microsoft at least 3 times where they had me create a new profile and recreate my email accounts with the same failed outcome. They then told me this was an emerging issue,and suggested that I update to a newer version of software.
I am begging for help and a resolution.
I wonder if Microsoft even cares about fixing this problem. We can't use a competitor's email on a competitor's PC platform. There's a "fix" by moving to the new version they desperately want us on.
I'm not feeling optimistic...
Legacy Outlook for Mac (16.74.2 23062500) hasn't fixed the sync problem for me.
Yeah, the release notes for Build 23062500 now say that, "Fixed an issue where Outlook would close unexpectedly when printing the calendar." Ah, well, we can keep hoping!