No 'SAVE AS' option for attachments in new Outlook desktop app

Anonymous
2023-05-08T09:29:48+00:00

Dear All,

Outlook offered to switch my application to the new Outlook version (there is a switch item below the window close button).

It looks like the in-browser version and works better than the former, but it has a missing option in the attachments drop-down menu, called 'save as'.

We get a lot of documents in our emails, which should be saved in different projects' locations on a local hard drive. The in-browser version and the former desktop app have this option but this new app does not.

How can I add this function back again?

Thank you in advance.

Regards,

István

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-04-10T15:58:01+00:00

    It doesn't even go to Downloads for me. I have NO IDEA where it goes. I can't find it. It's #%@ GONE.

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  2. Anonymous
    2024-04-10T15:55:06+00:00

    Now when I receive an attachment and click the down arrow, I get two choices:

    Preview

    When I choose Preview, the attachment opens (if it's an Office file, it opens in the appropriate app. If it's something else, I can view it but that's it). At the top of the attachment it says "Save to OneDrive".

    Save to OneDrive - (company name)

    When I choose this option (or go to it via Preview) the attachment is apparently saved to OneDrive... SOMEWHERE.

    I'm not prompted to save it to a particular folder (for instance, for a project I'm working on). I can't save it to Downloads. The file just goes somewhere, I have no idea where. It's definitely not in Downloads - I looked.

    I can't save the attachment anywhere (at least, anywhere I can find it - including Downloads). I can't drag and drop it. I can't open the attachment and save it.

    If it's an Office file, I can open it in the appropriate app and eventually get it to download onto my computer.

    If it's something else (like a .png file), I can see it but I can't do ANYTHING with it. It won't open in the app I created it in (in this case, Photoshop). I can just view it, uneditable, in a black block.

    HOW ARE PEOPLE WORKING WITH THIS? CAN ANY OF YOU FIND YOUR FILES? CAN YOU EDIT THE ONES THAT AREN'T OFFICE FILES?

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  3. Anonymous
    2024-02-27T11:24:36+00:00

    Hi all,

    I'm also missing this "basic" feature which disapeared.

    I recently found that previewing the attachment, then clicking on the preview and pressing CTRL+S shows the "save as" dialog box.

    This works at least for PDF files, in the french Outlook version.

    Hope it helps until the original feature comes back again...

    P.

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  4. Anonymous
    2024-01-26T16:28:27+00:00

    Clicking on the three dots lets me save the email not the attachment. We are looking for the save as feature for the attachments to work in the new version like it does in the classic version or they will never be able to convert all of us happily.

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  5. Anonymous
    2024-01-26T16:25:56+00:00

    I just checked the new version yesterday and the problem is not resolved. I am not sure they will ever fix it.

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