Outlook 2021 Contacts Window Opening in Fullscreen

Anonymous
2022-09-28T03:36:47+00:00

I just installed Office 2021 and I configured outlook. When I click on the "People" icon on the low left-hand side, it opens a window that occupies the entire outlook. This new window only contains one contact and that is it. I removed the contacts for now and only left 1. Please see the screen below. If there were more contacts they would show on the back of the wind ow. I cannot do anything to bring them to the front

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2022-10-13T18:25:32+00:00

    Been 2 weeks and no resolution from Microsoft. Any eta from their engineering team at the very least?

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  2. Anonymous
    2022-10-17T18:13:46+00:00

    Microsoft where are you??? This is CLEARLY an Outlook Widows 11 update problem!!

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  3. Anonymous
    2022-10-17T18:16:46+00:00

    It is Oct 17 and NO UPDATE/CORRECTION FROM MICROSOFT

    Microsoft where are you??? This is CLEARLY an Outlook Widows 11 update problem!!

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  4. Anonymous
    2022-10-17T18:44:11+00:00

    When I checked on this issue this morning Outlook Dev says this issue should now be resolved. The change that fixed the issue is from the service side. If you are still seeing the issue, try putting Outlook in Safe Mode and then back to normal mode. This will force Outlook to pull the updated service settings.

    To put Outlook in Safe Mode do the following:

    1. Close Outlook
    2. Hold down the Ctrl key and keep pressed when starting Outlook until you see the Safe Mode prompt.
    3. After entering Safe Mode completely, then close Outlook.
    4. Restart Outlook in normal mode

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  5. Anonymous
    2022-10-27T18:55:32+00:00

    Gabriel, Thank you for posting a reply. When I go through these steps it does not FIX the problem restoring the screen to how it should look from recent OUTLOOK versions. NOW, here is a caveat. A few weeks back, I saw on the thread a WORK-A-ROUND to TEMPORARILY use UNTIL Outlook FIXED THE PROBLEM. See below:

    "I CAME ACROSS A TEMPORARY SOLUTION ON ANOTHER THREAD UNTIL the Outlook Team CORRECTS THIS PROBLEM.

    Here is a workaround:

    To work around this issue, you can disable the Reading Pane.  

    1. On the People pane select View, then Reading Pane, and set to Off.
    2. NOW if the View menu/bar on top of screen, is covered (as is the case), click Alt + Space Bar. A small box will appear, select Restore.
    3. This will revert the screen view to what is was last year in an earlier Outlook version. NOW you can go back to STEP ONE and complete.
    4. I was able to use OUTLOOK and make changes to client infor, notes, etc THIS WORKED FOR ME." Today 10/27/22 : When I click a client's name for all contact information, the SMALLER BOX still appears, the same way it appears under earlier Outlook versions. So, the question begs, if Outlook released a FIX to the problem, how do I get back to what would be seen for CONTACTS using the most recent version?

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