Using classic Outlook for Windows in business environments
Thanks, CT2017_203 but we have already tried this workaround and it temporarily addresses the issue. However, it is not as easy as you describe the fix because the "VIEW" portion of your fix is not available once you have clicked on the Contacts icon. The best way to applied this short fix is using the workaround provided by Angelo Malo in this thread. Basically, in order to use your fix, the user needs first to launch Outlook in safe mode: "Outlook /safemode". This way you can turn the reading pane OFF. Otherwise, the only other way is to remove all contacts but that is too extreme. I hope you follow my suggestion