Outlook 2021 Contacts Window Opening in Fullscreen

Anonymous
2022-09-28T03:36:47+00:00

I just installed Office 2021 and I configured outlook. When I click on the "People" icon on the low left-hand side, it opens a window that occupies the entire outlook. This new window only contains one contact and that is it. I removed the contacts for now and only left 1. Please see the screen below. If there were more contacts they would show on the back of the wind ow. I cannot do anything to bring them to the front

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2022-10-03T13:25:50+00:00

    I'm also experiencing this issue. Only in the Contacts screen. One contact pops up and blocks access to everything behind it. Unable to make it go away. All other Outlook functions (ex Mail, Calendar) work fine.

    Outlook Professional Plus 2021 on Windows 11 Build 10.0.22621

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  2. Anonymous
    2022-10-03T08:36:06+00:00

    Since there are more than one people marked "I have the same question", I'm going to submit this issue internally to Microsoft Developer Team. If I get anything new, I'll update here.

    Meanwhile, you can also give feedback on this issue. We’d love to hear from you about what’s working well, what’s not, and any ideas for improvements including possible new features and functions. Your input will help us improve the user experience for you and all users worldwide. To do so

    From your Office app, go to Help > Feedback.

    Feedback pane in Word

    or

    From your Office app, go to File> Feedback.

    Thanks for helping improve Outlook!

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  3. Anonymous
    2022-10-02T23:03:38+00:00

    I am running Windows 10 and have run into the same problem as you. I have been following and have tried my own work around. No success, but glad you are pursuing this problem. I will keep following this thread. Thanks.

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  4. Anonymous
    2022-10-02T16:38:11+00:00

    Hello, fellow members of the community, this is an update on the Outlook/Contacts issue. I have tried everyone's suggestions with partial luck as follows:

    Note: It seems that at least one of you believes that I cannot start Outlook or that Outlook doe snot run. Outlook runs and the rest of its modules work just fine. It is only the Contacts module that seems to want to occupy the entire window and only shows one contact - the first one alphabetically listed. I have provided a screen capture of the screen in my previous post

    I have done the following per your suggestions:

    1. I ran outlook in safe mode. As I said above, Outlook starts. All modules work fine including the contacts. I see the two contacts that I created as a test. When I look at the Outlook "COM Add-ins", they are all in there. So what is happening in safe mode? What is been excluded that might be causing the issue?
    2. I ran Outlook in normal mode and remove all the add-ins just for laughs. The contacts module did not work normally.
    3. I followed Yuhao's advice to perform a "clean boot in windows" and all other steps. This did not fix the issue either. However, I notice that after I reboot the previously disabled services were all back in the list of "system config". The start up stuff was all disabled.
    4. FYI! I have 3 systems running Win 11 2H22. Two have the contcts issue. The other works just normal. I checked the Outlook settings side by side, all 3 look exactly the same

    I appreciate any help ypou can provide beacuse my next option will be to reset Win 11 2H22 and start fresh. I do not really want to do this if I can avoided

    Thanks to you all!

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  5. Anonymous
    2022-10-02T11:16:27+00:00

    If Outlook behaves normally in safe mode but you can't figure out which add-in causes this issue, then perform a clean boot in Windows. A "clean boot" starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program.  This is similar to starting Windows in Safe Mode, but provides you more control over which services and programs run at startup to help you isolate the cause of a problem.  

    Disclaimer: A clean boot is a means of troubleshooting, not a condition suitable for normal long-term use. Some applications may not be able to be used in this mode, please exit them after testing.

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