Outlook quit working with comcast email

Anonymous
2022-04-25T00:59:04+00:00

For over a year, I have received my Comcast email to my laptop using my Outlook 365 app. Never had an issue until this morning. All I got was a 'send/receive error'. When I tried repairing it, nothing worked! I double-checked that the security box as still turned on to allow third party email programs (it was); I 'repaired' the connection using incoming server: imap.comcast.net, port: 993, encryption method: SSL/TLS, outgoing server: smtp.comcast.net, port: 587, encryption method: SSL/TLS. I am getting this error message:

So, I tried the other encryption methods - still would not connect. I have absolutely NO idea why it worked when I went to sleep last night and this morning it does not. I would really appreciate any help.

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-01-10T14:04:52+00:00

    It's a miracle. Just for fun I tried adding my comcast email account back to Outlook and it worked. I have not changed anything on my laptop. For weeks I was getting prompted for password endlessly. Microsoft tech said it was Xfinitiy's problem. I had two cases open with Xfinity and of course I never heard from anyone.

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  2. Anonymous
    2023-01-11T21:56:04+00:00

    The miracle is over. Today I am back to getting endless pop ups to enter my password for my comcast email. Nothing was changed on my laptop.

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  3. Anonymous
    2023-01-12T10:42:43+00:00

    Just had to say Noooooooooo! So sorry this keeps happening to you! Like I said, my husband has stopped trying to use Outlook with his Comcast account. Strange that I have experienced none of these issues with my account, which I have on four different devices.

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  4. Anonymous
    2023-01-12T15:07:59+00:00

    Thanks, Melissa, for your understanding.

    George

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  5. Anonymous
    2023-01-19T15:14:13+00:00

    I just found an option in Email Settings -> Security tab in the web inbox of my Xfinity account where you need to check

    Allow access to my Xfinity Connect email through third-party programs (e.g., Outlook, Apple Mail, Thunderbird, etc.).

    This worked for me.

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