Outlook quit working with comcast email

Anonymous
2022-04-25T00:59:04+00:00

For over a year, I have received my Comcast email to my laptop using my Outlook 365 app. Never had an issue until this morning. All I got was a 'send/receive error'. When I tried repairing it, nothing worked! I double-checked that the security box as still turned on to allow third party email programs (it was); I 'repaired' the connection using incoming server: imap.comcast.net, port: 993, encryption method: SSL/TLS, outgoing server: smtp.comcast.net, port: 587, encryption method: SSL/TLS. I am getting this error message:

So, I tried the other encryption methods - still would not connect. I have absolutely NO idea why it worked when I went to sleep last night and this morning it does not. I would really appreciate any help.

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2022-12-21T14:27:54+00:00

    I got it to work by installing Office 2019 for desktop and doing away with Office (MS) 365. What a sad state of affairs that I had to return to older technology to solve this problem.

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  2. Anonymous
    2022-12-16T14:56:55+00:00

    I have had this same issue for a week now. Outlook worked fine for years with Xfinity. One day I started getting Imap pop up for password. Has anyone found the solution? I also have third party checked at Xfinity website. Password is correct as I am using it on Iphone and when using email at xfinity.com. I have tried "repair"

    Xfinity says it is Microsoft problem not theres.

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  3. Anonymous
    2022-07-25T14:53:23+00:00

    I just changed my Comcast password and am now having the same issue as noted above.

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  4. Anonymous
    2022-04-28T11:46:41+00:00

    It would appear that many peoples have problems with certain providers mail accounts, generally an MS Office repair cures the problem or it simply cures itself after a day or so, its a problem at the providers end

    A comcast mail account is setup using auto setup so no settings are used, you only need the mail address & its password

    Yea, I tried the auto-set-up and it still did not work. That's when I tried to set-up manually. I've been trying to set my Outlook 365 mail app back up for several days - still not working. Like I stated, it worked fine one evening, turned off my laptop, went to sleep. Next morning, cannot get my email. Have not idea what happened nor can I repair it. I won't renew my subscription without being able to use Outlook on my desktop as an app.

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  5. Anonymous
    2022-04-25T13:12:31+00:00

    It would appear that many peoples have problems with certain providers mail accounts, generally an MS Office repair cures the problem or it simply cures itself after a day or so, its a problem at the providers end

    A comcast mail account is setup using auto setup so no settings are used, you only need the mail address & its password

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