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I was hacked and I’ve tried recovering multiple times now. I’m using a familiar device. I put in old passwords. My recovery email and phone number are no longer attached to the account. I don’t get why Microsoft can’t revert the account to its original state of creation. I need to get this email back. Too many account with it and I can’t switch half of them off it without the email.
Managing personal Outlook.com account settings, security, and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
HI, I have been trying to recover my old account because i need to find some vital information for a divorce case. This account is still linked to another account that i have access but despite that I still cannot recover it.
what can I do?? It s serouosly important for me to have access to my old hotmail account!!
I spent over an hour in “chat” with someone , supposedly from Microsoft, and basically ended up with the same thing as the “recovery form”. USELESS!! Try again. 😂😂
It says 15 people found this helpful. I’m curious as to what they found helpful?
They don’t care!
Did you get a call?