This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I was hacked and I’ve tried recovering multiple times now. I’m using a familiar device. I put in old passwords. My recovery email and phone number are no longer attached to the account. I don’t get why Microsoft can’t revert the account to its original state of creation. I need to get this email back. Too many account with it and I can’t switch half of them off it without the email.
Managing personal Outlook.com account settings, security, and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Every time after fillling in the correct information at the recovery form at account live acsr it fails and i have tried to do this to many times
I have been unsuccessful with account recovery also. It was quite new and for online purchases, so the standard question asking for who i would have emailed from that account is completely redundant. There should be help provided for those who have failed the recovery. I can’t believe your response from Microsoft was to do what your already done.. someone help. Did anyone else get help from Microsoft?
Microsoft support is **** garbage.
Yea still being charged for services which i cant cancel because i cant log in now. But cant seem to find a contact number to call
Miss Wendy Jacintha Edwards Request For Urgent Personal Basic Hotmail Account ******@hotmail.com With No Subscription Blocked At 647 513 5284. Will Like Support Call Back Please.