Add folder from a shared mailbox to favorites

Anonymous
2023-04-21T10:37:21+00:00

Hi,

I am using the "new" Outlook for Windows. It seems that it is no longer possible to move a folder from a shared mailbox to the favorites folder. This used to be possible in the "old" version. Is this feature gone or am I overlooking something?

Thanks for your help.

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

419 answers

Sort by: Most helpful
  1. Anonymous
    2023-10-30T13:56:15+00:00

    I am also having this same issue as I monitor/respond to multiple shared inboxes. Why would Microsoft remove this feature from the new outlook?

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2023-10-27T14:22:51+00:00

    Our business is suffering because of this.

    Our feedback mailbox is shared and we are missing customer emails because we don't see them.

    Our only rescue is to keep a close look on the outlook mobile...

    Not good, please add soon!

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2023-10-26T18:35:46+00:00

    Do you know when this is going to be fixed?

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2023-10-26T07:39:15+00:00

    OK, so we're now up to 6 months - is this another 'Microsoft Half-Baked' scenario like so many more before it (including the search facility in the 'Old Outlook') that will never get fixed?

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2023-10-24T12:51:07+00:00

    We really need this feature as the shared mailboxes is often hidden far down the list and people doesnt notice new mails in it.

    Was this answer helpful?

    0 comments No comments