Text disappears or distorted while typing on Outlook (Office 365)

Anonymous
2022-10-24T21:26:05+00:00

This has been an issue for a while. I'm using Outlook as part of Office 365 on my desktop, Dell XPS 8950. While writing an email, all of sudden, text disappears or gets distorted (e.g., some part of the text is shown and the other part is not). After scrolling up and down the mouse wheel, it usually returns to normal.

I've searched for a solution and found almost all suggested solutions say that I need to disable "overtype mode" as below. However, both options were already unchecked but the issue does not go away.

Text disappears as I type (microsoft.com)

TYPED TEXT DISAPPEARING BEFORE MY EYES ALL THE TIME WHILE TYPING EMAIL - Microsoft Community

If you know other causes or solutions, please let me know. This is really annoying and refuses to go away. If standalone Outlook (e.g., Office 2021) does not have this issue, please let me know. Thanks.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-03-20T10:20:04+00:00

    I am having this issue too in all MS Office programs when I am typing text (on a laptop). I look in the Nvidia control panel Manage 3D settings for outlook.exe and it says that Integrated graphics are selected so I assume I can't do anything to in there. I am mainly see the effects when I am typing on my attached monitor (via HDMI) so will that still be on integrated graphics?

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  2. Anonymous
    2024-02-13T15:02:39+00:00

    +1 for turning on Low Latency Mode (4070ti Super)

    Interesting enough I was running the iGPU on the 14700k for about 2 weeks as this was a new build and was waiting on the Nvidia to come out/ship. Did not have the issue until I popped in the dedicated card.

    I did notice a lot of forums made it seem like the defaults were to be set to "on", though the Nvidia dashboard has the default to "off". Maybe it's AMD who set's the default to on for their version.

    An observation I had after turning on the mode, the CPU likes to keep at least one core in boost ~5.4Ghz, whereas before it would rest way down ~1.3Ghz at times. Utilization appears to be the same and temps haven't gone up. Then again, I have an oversized cooler on it and don't overclock so my system may not be a good gauge on any temp increases.

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  3. Anonymous
    2023-11-16T18:23:28+00:00

    Hello, I was the individual who posted the original question. The final resolve for me was to remove the drivers that were provided via either Geforce web site (when I had an Nvidia card installed), and from AMD's site when i tried installing one of their cards to resolve the issue. I let windows install the default stable version(s) that is installed through Windows Update, No more issues. I am not a gamer, so I don't need all of the tweaks that come with the latest versions of the drivers.

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  4. Anonymous
    2023-11-16T18:11:09+00:00

    I respectfully disagree. It would be nearly impossible for Microsoft to keep up with the changes that constantly come across in every video card driver (I know mine update twice a week sometimes) - and the problem doesn't seem to occur with static drivers or integrated video. In my experience since the original post - updating the video driver or software usually resolves the issue.

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  5. Anonymous
    2023-11-15T22:16:29+00:00

    I believe it is definitely a "Micro$oft problem" since it affects systems equipped with both NVIDIA and AMD graphics cards. Seems like they don't care enough about it to fix it. It's unfortunate we do not see better product support for an application suite as expensive as Office. It doesn't seem to be on their list of priorities.

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