Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
Have you found a solution???
Your account has been locked - We cannot send a text message to this number.
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Anonymous
My account has been blocked for some reason.
When trying the:
Enter your phone number and we'll send you a security code We'll send a verification code in a text message. This helps us eliminate spam – we won't give out your number. The code will expire in about 10 minutes.
I keep getting: We cannot send a text message to this number.
Tried different mobile numbers, tried from different browsers and PCs Have tried forgetten password, but still keep getting my account blocked.
How do I get the code?
I see lots of other post about this, but none have worked for me.
Outlook | Web | Outlook.com | Account management, security, and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
78 answers
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Anonymous
2023-02-27T18:06:01+00:00 -
Anonymous
2023-02-27T21:28:06+00:00 I had this same issue and have successfully resolved it.
When I was getting the "We cannot send a text message to this number" error message, I was using Chrome. On a hunch, I opened Microsoft Edge and tried it there.
Microsoft texted me the code right away!
Hopefully this helps some of you as well...
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Anonymous
2023-02-28T04:28:57+00:00 Yes same issue me too... on 22 Feb 2023
I wait for technical to fix glitch issue... damn it
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Anonymous
2023-03-01T04:35:56+00:00 Try to login in mobile outlook app(Android/Iphone). When i tried in Desktop computer, even i got the same issue. Then I tried to login to microsoft account in mobile outlook. Then i entered my mobile no, and it sent the security code to my mobile and I have unlocked the account successfully.
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Anonymous
2023-03-01T13:39:06+00:00 Just as dan_321 says, I have confirmed that I was able to send a text message once I used the Edge desktop browser. Had tried in Chrome to no avail and was about to call it quits.