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My account has been blocked for some reason.
When trying the:
Enter your phone number and we'll send you a security code We'll send a verification code in a text message. This helps us eliminate spam – we won't give out your number. The code will expire in about 10 minutes.
I keep getting: We cannot send a text message to this number.
Tried different mobile numbers, tried from different browsers and PCs Have tried forgetten password, but still keep getting my account blocked.
How do I get the code?
I see lots of other post about this, but none have worked for me.
Managing personal Outlook.com account settings, security, and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Please help... My account is locked for 2 days now.
I have the same issue, tried using Chrome, Firefox, Microsoft Edge, cleared all caches...
NOTHING!!
What can I do????
Two weeks trying to unlock my account.
Same issue here in Brazil. But using Microsoft Authenticator in https://go.microsoft.com/fwlink/?linkid=2204804 I unlocked my account.
Thanks a lot !!!
THANK YOU SO MUCH, this helped me to reactivate account. Didn't logged out but could reset password and after that everything worked fine.
Dear all,
in my case, I managed to do a general sign out using the option in this link: https://account.live.com/proofs/Manage/additional
After that, it went lik a charm.
It makes me tink that someone managed to hack into my accont somehow, looking back at the activity on my account, there had been recent attempts from Russia, China and the US...one wonders...
Good luck,
Ch.
You save my life!
Thanks ;)
Dear all,
in my case, I managed to do a general sign out using the option in this link: https://account.live.com/proofs/Manage/additional
After that, it went lik a charm.
It makes me tink that someone managed to hack into my accont somehow, looking back at the activity on my account, there had been recent attempts from Russia, China and the US...one wonders...
Good luck,
Ch.