Your account has been locked - We cannot send a text message to this number.

Anonymous

My account has been blocked for some reason.

When trying the:

Enter your phone number and we'll send you a security code We'll send a verification code in a text message. This helps us eliminate spam – we won't give out your number. The code will expire in about 10 minutes.

I keep getting: We cannot send a text message to this number.

Tried different mobile numbers, tried from different browsers and PCs Have tried forgetten password, but still keep getting my account blocked.

How do I get the code?

I see lots of other post about this, but none have worked for me.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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78 answers

Anonymous

2023-05-15T06:31:41+00:00

For those with the same problem: I got access again (no thanks to Microsoft support ...) by downloading OneDrive for desktop, clicking "forget password", sending a text to my recovery number (this one got send without problems) and changing my password. Now I can log in with my new password the normal way. Currently in the process of moving everything away from Microsoft and I recommend everyone to do the same.
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Anonymous

2023-05-12T07:40:58+00:00

I got the same problem, tried everything in this and similar threads, nothing works. Locked out for over a week already ... submitted several tickets, no answer yet.
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Anonymous

2023-05-09T07:16:52+00:00

What was the solution? facing the same problem
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Anonymous

2023-05-07T15:54:58+00:00

Same problem in Argentina...
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Anonymous

2023-05-07T08:54:25+00:00

None of those methods work. Please help.
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