Your account has been locked - We cannot send a text message to this number.

Anonymous
2023-02-23T02:48:27+00:00

My account has been blocked for some reason.

When trying the:

Enter your phone number and we'll send you a security code We'll send a verification code in a text message. This helps us eliminate spam – we won't give out your number. The code will expire in about 10 minutes.

I keep getting: We cannot send a text message to this number.

Tried different mobile numbers, tried from different browsers and PCs Have tried forgetten password, but still keep getting my account blocked.

How do I get the code?

I see lots of other post about this, but none have worked for me.

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-02-26T14:50:10+00:00

    same problem here , just keep saying cannot send..., try different number, no use either.

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  2. Anonymous
    2023-02-26T14:19:01+00:00

    i'm having the same problem, it won't send me text messages

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  3. Anonymous
    2023-02-25T13:40:45+00:00

    I also have the exact same problem since 23th of February

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  5. Anonymous
    2023-02-23T09:51:49+00:00

    Hi

    I don't think this is an issue with the mobile phone as i'm getting text from other numbers/services.

    I'm not getting an option of using the "alternative email address"

    Any ideas how I can contact Microsoft? there don't see to be an option to contact them?

    Thanks

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